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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 5,271 reviews
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for this, I love this product! I only wish that they can make this louder. But this is so light, love the weight. I would recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. They are great and work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek. Very nice design and classic black. Recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little annoying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds do not automatically connect or disconnect when removed or replaced from the charger. I have to manually do it. Other than that, they work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Just Okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is great but these things fall out my ear too much. I spend alot of time chasing them down at the gym or in a parking lot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are exactly what we want, price incredible!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Midgrade Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get the job done. The price was a thumbs up and the features are more than enough for what I am using for which is bike riding through the city and light jogging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So cute!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they come in purple! Its my fave color!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright earbuds.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't super impressed with these, they worked in a pinch but the sound quality wasn't great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ConnerC, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand our customers have a range of needs and wants in their chosen device. If you are interested in exploring the options in audio profiles, you can go in to the settings in the Samsung Wearables App and under equalizer you can adjust the sound profile. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. They dont fit in your ear as snug as the apple pros, but they sound good. Be careful though, they fall out sometimes when I'm talking or chewing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rock solid ear buds, noise canceling is top notch, my only complaint is that the mic might be too sensitive, it picks up a lot of background noise in the office when connected to my computer

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Loved them

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these and used them daily. Comfortable and to me better than pros. I switched back to Apple so now my husband using them daily putting his pros aside

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They're okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a replacement for another pair of samsung galaxy bud pro's. They are light weight, do not fit as well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations TeriettaF, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Have you worn earbuds that either pinched your ears or were too loose? Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Live come with small and large wingtips that you can swap out for a more secure fit. You could even use different sizes for each ear. If your Galaxy Buds Live do not fit comfortably, you can order a pair of Buds Sleeves. Please feel free to reach out to Samsung Support if you have any questions for us, if you would like to share any additional feedback with us, or if you need help troubleshooting your devices. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    do your research

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this are great buds but anyone who is thinking of buying them do your research. there is a large number of complaints of them causing ear infections in the ear and Samsung knows about it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent. Easy to set and use with intuitive controls and excellent features. The noise cancellation is absolutely incredible, and the ambient noise mode works better than I expected it to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great product, if you can get it to fit!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on the day they were released as my Galaxy Buds + had broken a few days prior. The Galaxy Buds2 had amazing sound quality and awesome features. I liked the addition of the active noise cancellation feature. However, I had one big issue with them: I couldn't get them to stay in my ears. My first experience with them was while exercising. I kept having to readjust and put them back in my ears so they wouldn't fall out. I gave them another shot thinking that they just shouldn't be used while working out. Even when simply sitting down and watching a video on my phone they kept falling out. I tried the different ear piece sizes but had the same result. I still love Samsung products, but this one did not work well only because I couldn't get it to stay put. It is a great product, if you can get it to fit!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds for the price, no doubts!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have ever owned. I have had Air Pods and the wireless Beats earbuds, the sound quality, noise cancelling, and ambient enhancement of the Galaxy Buds is unparalleled.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good earbud but had issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving average rating because i had connectivity issues with them. When they worked they sounded great and felt comfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cute but no

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice and I love the color but my ear shape doesn’t do well with the shape of the ear buds.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Hannah, we appreciate you sharing your experience with your Samsung Galaxy Buds2. We would love to help see if there are any options available to help enhance the overall comfort of your device when in usage. We have an article on our website titled "How to wear your Samsung earbuds" to help with the optimal placement for both security and comfort in the fit. You can also perform a fit test while wearing the buds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They may be great, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing, however there are some drawbacks... I found out today that some people, including myself, are allergic to the materials used in their construction. There are a few articles and forums with users getting itchy ears or even ear infections due to the nickel that is used in the charging ports. It's unfortunate because they do work very well, and I know someone that has no issues with them. But just be aware when purchasing them that you may also get a allergic reaction.

    No, I would not recommend this to a friend