Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 6464283
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity, Sound quality
Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing and the connectivity is great as well but these fall out for any movement at all..
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great Price, Great Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear buds, great price, overall very happy with the purchase. And Best Buy had the best price and quick pickup, the Best place to get them
I would recommend this to a friend Noaogreat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok. Not exactly what I was hoping for. I would have exchanged for a better pair, but expiration date expired. They do not sync with most product and cannot find if lost. No app
No, I would not recommend this to a friendFit issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit is awkward and they slip out of my ears a lot and say they don't have a good fit. I have tried all of the included tips to help but the same problem happens.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Earbuds are sleek and stylish
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds are pretty sleek and color is pretty cool as well. They work very well Samsung phones. The sound was pretty good and Samsung did a good job.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds were just what my daughter wanted,she said that the sound was so wonderfully clear and while she would talk on phone with them the clarity was wonderful.
I would recommend this to a friend Samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than falling out of my ears I like it.......
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your feedback on the Galaxy Buds2. We greatly appreciate your insights as we strive to make continuous improvements. The Buds2 features two microphones that detect ambient noise, while Active Noise Canceling technology blocks unwanted sounds. This allows background noise to be reduced by up to 98%, keeping you fully immersed in your music, games, audiobooks, and favorite podcasts. To ensure optimal performance and comfort, it’s essential to wear your Galaxy Buds2 or Galaxy Buds2 Pro correctly, as proper fitting enhances sound quality and keeps them securely in your ears. Before wearing, make sure the earbud tips are attached and follow the direction of your ear canal for the best fit. If adjustments are needed, you can rotate the buds or try a different size, and you can run a fit test in the Galaxy Wearable app. To conduct the fit test, open the app, tap on “Earbuds settings,” then select “Earbud fit test,” and follow the prompts to check the fit; the app will notify you if the fit is “Poor” or “Good,” and you can make further adjustments as necessary. If you have any further concerns or questions, do not hesitate to reach out to us at Support. -Kelvin
sound quality meh, stopped working less than a yr
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was ok, but fell off after probably a few months at best. The ear cups fall off easily, are hard to clean, and one of my buds stopped working altogether after around 6 months. Really expected a lot more at the high price point, especially from a Samsung product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations FFLinBlue, thanks for taking the opportunity to review your Samsung Galaxy Buds2. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Be sure to take a look at, "How to wear your Samsung earbuds" for some helpful information regarding getting the perfect fit for your Buds. Also feel free to check out, "No, low, or poor audio quality on Samsung earbuds" and "How to clean your Samsung earbuds" to help resolve what you may be experiencing with your Buds2 Let us know if you would like further assistance afterward by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
- Pros mentioned:Sound quality
Great Choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as I put 1 in it was a total upgrade from their predecessors. I could hear clearly and figuring out how to navigate them wasn't rocket science either
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung soes it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around earbuds...i cant say anything bad about them..well I wish they could have been a little more stylish...but they definitely worth the purchase
I would recommend this to a friend - Cons mentioned:Touch controls
Buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great buds. Just gotta adjust em alot because they feel like they're gonna fall out and the buds think I'm tapping em. Just gotta turn off touch controls
I would recommend this to a friend - Pros mentioned:Sound quality
Worth Every Cent!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. I was putting it off because i didn't want to pay the price but compared to the others ones i have used i wished i purchased these a long time ago.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Galaxy Buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really solid ear buds to be your basic, standard headphones. You cant go wrong with Samsung when it comes to electronics. Period
I would recommend this to a friend - Pros mentioned:Fit
I'm enjoying it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is one of the best one's i ever had and it feels natural when it's in my ear and i use them almost vary day
I would recommend this to a friend - Pros mentioned:Sound quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but they keep slipping out of my ear. I'm having to push them back in and readjusting but wont stay put. The sound is great and noise canceling works great.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Initially flawless, but things went downhill quick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality for earbuds. I take public transit, the the noise cancelling mode comes in handy, as does ambient mode for when I need to hear what's going on around me without having to remove the earbuds. However, 2 weeks in and volume on one earbud has noticeably diminished, and experiences an odd intermittent whistle. These will be returned ASAP. I need 2 working earbuds, not 1.5.
No, I would not recommend this to a friend - Pros mentioned:Battery life
Samsung Buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime new Samsung headphones come out, I get them right away. They're reliable and portable and have a good battery life. You buy Samsung brand you're buying the best always.
I would recommend this to a friend - Pros mentioned:Fit
Love em
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! The color is pretty and the fit is great. I sometimes think they're gonna fall out but they haven't yet even during vigorous work outs.
I would recommend this to a friend - Pros mentioned:Sound quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bang for your buck. Quality sound connets to samsung phone perfectly. Only con is that my ears get waxy and sometimes slips out after a few hours
I would recommend this to a friend They get an A for Effort
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont sit very comfortably in your ears and the ambiant setting is very rough compared to Airpod pro.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello HadasLT, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We have some great articles on our website to help address both the fit comfort and ambient sound features or noise cancellation features on our website. You can also reach out to the Samsung Support Team through our website if you would like further assistance or believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth