Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 6464283
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity, Sound quality
Really good true wireless buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I don't like is that they aren't sweat proof. When used at the gym, they slip because of the sweat. Other than that, the sound is there, the features are there, and connectivity is there. I am pleased with this purchase.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Galaxy buds+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good a lot better sound than the first ones a lot better bass and great battery life but still not the best for phone calls background noise needs to be cut out better and you kind of sound like a robot when you're talkin back.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Fantastic quality and price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancellation. Also got them at a sale price, and battery life is fantastic. Also both Buds have a microphone, the JBL headphones I had previously only had only had right ear mic.
I would recommend this to a friend - Pros mentioned:Battery life
Nice upgrade from original's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing I am most impressed with on these is the ambient noise passthrough I don't have to take them out to hear other people speaking to me. The bass is slightly improved and battery life is great. A nice upgrade from the originals.
I would recommend this to a friend - Pros mentioned:Battery life
Bass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these buds. Battery life superb. I love glossy black look. The bass is everything. I like that I can use the app to change the equalizer settings. Also if lost you can use the app to locate them.
I would recommend this to a friend Love
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these. The only reson it is not a 5 star is that they do tend to fall out if you do not have the right fit ear piece.
I would recommend this to a friend- Pros mentioned:Sound quality
Do not stay in ear.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as I love the sound quality and noise cancellation, I am disappointed that they are constantly falling out. I have tried several things to secure them in my ear with no avail. I i eat or drink while I am using them they just fall out. :(
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cvill!
Thank you for reaching out to us. We genuinely appreciate you letting us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144324014
Thank you for choosing Samsung!
-Remie
- Pros mentioned:Battery life, Sound quality
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the noise cancelling option. The sound is great, and so is the battery life. I can now fly an entire flight and not worry about my earbuds needing charging.
I would recommend this to a friend - Pros mentioned:Sound quality
Not that bad
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think its a good product the sound and features are good but my left ear keeps coming off tried all the sizes of ear plugs
I would recommend this to a friendBrand response from Samsung
Posted .Hi there DanielR, thank you for sharing your experience with your Samsung Galaxy Buds2 with us. In addition to the extra tips included with this device, we have a few additional measures you can take to get the ideal fit for you. We have an article available online titled "How to wear your Samsung earbuds" to help you with the placement. You can also perform a fit test while wearing the earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Sound quality
Stephanie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound very good use them for my work outs and running.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Horrible, could have had a defective pair?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Range and Lag. These are nice earbuds, they sound good, are small. They are easy to operate. However, the range on my was only 20' and the lag watching videos on my computer was by far, thatis BY FAR, the worse of any bluetooth sound device I have ever used. Maybe my pair was defective, or? Anyway, I went to the Sony WFXB700 and am supper happy. the range is awesome and I cannot sense any lag. These are a little bigger, do not have the touch pads, but are great for what I need.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
- Pros mentioned:Battery life
Heaphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the tracking functionality is a bit unstable. Otherwise good headphones with great battery life. Great for all types of dsily use.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Recommend it! Amazing
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, small and smart, you can use one or the other to do the same thing, and on calls you can listen thru both, no like other I had before where only the right or the left can be use for calls.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
A great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best earbuds ive ever purchased. They fit perfectly, my main concern was were they gonna fall out when I work out. Well they didnt, they never fall out and the sound quality is great.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great buds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung buds stay in your ear perfect sound quality is great the fact that there are no wires is perfect. Great battery life. Charges quickly and the charging case is also a great feature.
I would recommend this to a friend - Pros mentioned:Fit
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Samsung Note 8, and pairing these up was simple. The Samsung wearable app lets you make all the adjustments you need. Comes with different covers to fit different ear sizes, and allows to stay snug while moving around.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Great True wireless for Android
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. They are quite comfortable and don't stick out of your ears. They also sound very good for wireless. They do get a little overdriven at Max volume not nearly as bad as cheaper buds. Great sound, stlish and comfortable.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received these ear buds as a gift. They fit nicely in my ear and sound great. The app does have controls so you can change the way it sounds. But, if they get hot (sun), there will be a beeping noise until it cools down.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Fantastic!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent wireless ear buds. The sound quality is great. The call quality is really really good, much improved over the previous version. The ambient sound feature works perfectly. The extended battery life is a nice bonus.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there. Thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Kayla
A Good Addition
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Buds2. They make multi-tasking a simple task. I can accomplish so many things while I'm on the phone with these headphones. I recommend them to anyone!
I would recommend this to a friend