Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 6464283
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Refurbished earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Name of previous owner not cleared out, so now name id is Igor
No, I would not recommend this to a friend- Pros mentioned:Sound quality
These earbuds are just...ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is decent, but the buds are inclined to fall out no matter which rubber canal tip you use.
No, I would not recommend this to a friend sad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sad they worked for a couple weeks then they didn't
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ManA, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds2 with us. We are always happy to help our customers in any way we can have the best experience possible with their device. Without knowing what you are experiencing in terms of not working, we recommend reaching out to the Samsung Support Team directly. They can work with you one on one to review all options available to resolve any difficulty you are experiencing. Thank you for being a Samsung customer. -Elizabeth
Great Gift for Teen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my son, great price and we didn't need the all the functionality of the Pro version. Tried them on and very confortable so may get some for myself
I would recommend this to a friendPretty good for my first pair of wireless earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are really good the only problem ive had with them so far is that they sometimes fall out of my ears. I could probably fix this by getting some bigger replacement tips.
I would recommend this to a friendNot my cup of tea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought these were the buds I bought. The battery life sucks whether using them or not. They do not stay in as well as the + true buds. Returning them to store.
No, I would not recommend this to a friendThey suck!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are aweful!!! They keep connecting and disconnecting. I thought that it was because they weren't charged but if charged or not they still do the samething. Smh
No, I would not recommend this to a friendPleasantly Surprised!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in a debate with myself on which brand to purchase and decided to go with the Samsung Galaxy buds2 and once I connected the earbuds to my cell phone I knew in a instance I made the right choice.
I would recommend this to a friendEarPods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because these earbuds did not work properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Evie, thank you for your feedback on your Samsung Galaxy Buds2. We would be happy to help you troubleshoot any aspect of your device that is not functioning as intended or expected. Without knowing what you have been experiencing with your device, we have the Samsung Support Team available to assist you directly. These experts can answer any questions and provide troubleshooting tips to help you resolve what you are experiencing. Thank you for being a Samsung customer. -Elizabeth
Great buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inwould live to golive this 5 stars but they fall out of my ear. I would love it if they created a pair like beats by dre that wrap around the ear with the same galaxy buds 2
I would recommend this to a friend- Pros mentioned:Sound quality
Is great sound but a little uncomfortable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing but they but they do not fit my ears well. They fall out easily and are a little uncomfortable
I would recommend this to a friend Purchase Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man i can't even loe about these Bluetooth headphones i luv them way better then air pods easy to hook up to your phone and ev everything i luv them....
I would recommend this to a friendDo not buy - they fall out.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not stay in my ears during any kind of working out or even mowing the grass. They fall out every few minutes.... Tried to return but didn't know you only had 2 weeks to return to best buy. Would not recommend these at all. Many people report the same issue... Now I'm stuck with a product I can't even use.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Not secure in ear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not stay in ears well at all, sound is decent but not great. Id look elsewhere
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Dallas... Thank you for your review of the Samsung Galaxy Buds2 earbuds. We appreciate all feedback as it ensures we remain innovative and improve on the designs and functionality of our products. When you get a moment, take a look at the video on Samsung's YouTube channel, along with an article that should help you achieve a more comfortable fit. "Galaxy Buds2: How to find the perfect fit with the Earbud fit test", and "How to wear your Samsung earbuds". Please reach out to Samsung Support for additional assistance. Thank you for being a valued member of the Samsung family. -Bethany
Uncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying. Keep slipping out of my ears. Need a better design. Takes look to connect to my phone compared to others
No, I would not recommend this to a friendSave your money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for long wear as they get uncomfortable. Noise cancelation is horrible. Wasted my money
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Would not stay in ear.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchases these to replace my lost buds pro plus. The sound was good and no complaints when on phone calls. I liked the noise canceling and ambient mode. They worked well. However the fit was terrible. When having a conversation the buds would come loose in my ear and i had to adjust them no matter what size tip I used. It felt like I needed to adjust all the time and cause mis- touches everytime.
No, I would not recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps falling off, doesn't stay in the ear dissapointed with the gadgets as I now cannot use them much
No, I would not recommend this to a friendLove Them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son for Christmas. I have a pair and love them. He wanted new ear buds and I wanted him to have something nice. He loves them
I would recommend this to a friendEar Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are so much better than I was expecting! My sales person was knowledgeable and it definitely helped in my final decision. The purple was a fun bonus!
I would recommend this to a friend