Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 6464283
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Amazing earbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This earbuds are amazing, they block out the sound so well. The touch functionality is great. Definitely worth the price.
I would recommend this to a friendear pod review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes they fall out and the sound cuts out at various times. I probably won't buy this one again.
I would recommend this to a friendSave your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these at work (about 4 hrs/day on medium volume). Right earbud sound quality starting getting bad after a month and a half. After a couple more weeks, right earbud was basically unusable. It sounded like the speaker in it had blown, but ive had them long enough now that i cant return. Save your money and get something cheaper.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sound Great! But....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a little too awkward and bulky to stay in ur ear. But overall good sound and quality.
No, I would not recommend this to a friend Not for people with small ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones when they do fit. My ears are kind of on the small size so I always find these headphones start slipping out once i literally start doing anything, Eating, talking, working out. I really wish that left the wing tips on these or at least gave the option for it
I would recommend this to a friendSamsungEarbuds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design, but the functionality not so much. They don't seem to stay in my ears as securely as I would like.
I would recommend this to a friend- Pros mentioned:Sound quality
Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great but they don’t fit well in my ear.
I would recommend this to a friend - Pros mentioned:Sound quality
Ok earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok sound even after making adjustments doesn't fit my ears they fall out when running
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound cut in and out. Returned them for a new pair. New pair much better.
I would recommend this to a friend They work about all I can say
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what it is but for whatever reason they work fine for me for a little while and then the sound quality drops out of one ear usually it's the left. What tends to happen is that the levels drop in the left ear then I can hear it vaguely in the left but clearly in the right then eventually the sound gets worse it starts to sound staticy in the left ear
I would recommend this to a friendMostly good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally, these are very good buds, but from time to time, the left bud will cut out and it is a pain to get stereo.
I would recommend this to a friend- Pros mentioned:FitCons mentioned:Volume
Samsung earbuds 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too loud. The fit is ok and the mic is pretty good.
No, I would not recommend this to a friend Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product .My daughter who has one highly recommended this product. The price was also very good.
I would recommend this to a friendLove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Hooked it up to my Samsung TV. My only problem with it is tapping on it to get the volume up and down.
I would recommend this to a friendGreat Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Syncs perfectly with my Samsung S21. I use them to listen to music at the gym or working around the yard.
I would recommend this to a friend- Pros mentioned:Sound quality
My Samsung headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great but they fall off my ear other wise i would keep them
I would recommend this to a friend Slip out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not keep the headphones in long enough to enjoy them. I had to disable the touch feature because i kept hanging up calls trying to adjust them as they slipped out. By disabling the touch feature i now had to be near my phone to play or pause audiobooks/music; which sort of defeats the wireless feature for me.
No, I would not recommend this to a friendReview
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, not one of the best, but allowing use of one bud while charging the other is a bifg plus.
I would recommend this to a friendGood earphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend these ear phones for Samsung users online to get the best experience.
I would recommend this to a friend- Pros mentioned:Comfort
Good quality but beware they aren't a snug fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly comfortable. Not a great fit though. Fall out of my ears to easily.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Primetime75!
Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your galaxy Buds2 True. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144229305
Thank you for choosing Samsung!
- Remie