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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 5,271 reviews
  • Rated 5 out of 5 stars

    My wife loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has a Galaxy S21,. These paired perfectly with her device.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible and hardly connect my device. I have to constantly reconnect to get a connection and then I just put my phone on speaker phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ❤️ a lot play lot Listen to music to make money Is on the side

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok they keep falling of ny ears but other than that good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SAMSUNG GALAXY BUDS 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds work as intended. Great product for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well and the headphones are compatible with my Samsung phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds dont stay in, they slip off. Tried all 3 sizes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT WIRELSS EAR PHONES.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S GREAT TO USE ANYWHERE. LOVE THEM SO MUCH. WOULD BUY IT AGAIN.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweful, I wish I could say I like them but I don't I hate them. I've had a few of them and they are awful all around.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for sharing your honest feedback about the Galaxy Buds2, Weezy. These buds also have all of the great audio settings you’ve come to expect on Samsung earbuds. There’s Active noise canceling so your music will never be interrupted, and there’s also the Equalizer which gives you full control over the sound settings. Game mode will truly immerse you in whatever you’re playing. And if you prefer using one earbud over the other, you can adjust the right and left earbuds’ sound balance through the Accessibility option. The GalaxyBuds2 includes a new feature called Earbud fit test. This test allows you to make sure you’re getting the best sound. In the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Place both buds in your ears, and then tap Start. The buds will play a short sound and automatically detect if they are being worn properly. If it reports a poor fit, you’ll need to adjust the buds for the best sound quality. We'd like to get some more information regarding what you are experiencing. Please reach out to us at Support so that we can further assist you. -Kelvin Samsung

  • Rated 4 out of 5 stars

    charge not last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the fact, charge go fast. The first on last more time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend these earbuds they are definitely worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as an added on deal when purchasing a new Samsung phone. Love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds 2 are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds 2 have been some of the best wireless in ear headphones I've owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. I have the other version of sansung earbuds as well. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds put my ears are little and have a hard time keeping in love them thou

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is of very poor quality, packed it up in the box it came with after 1 week. The first refurbished item i bought from Best buy and will never do a repeat buy of refurbished item. I have never had any reason to complain of the numerous items bought from Best buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this earbuds for my mom's birthday and she loved them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't charge after 6 months, terrible buy!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Emma, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2. Your feedback is appreciated as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Samsung earbuds do not turn on or charge" to help resolve what you have described to be experiencing with your Buds2. Let us know if you would like further assistance afterward by contacting Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    So good So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression, sound good, some issues with signal going in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are the best buds that I had have, works great with my Samsung galaxy note simply the best

    I would recommend this to a friend