Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 6464283
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Too Small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too small Ahmed falls out my ears easily, especially in walking
I would recommend this to a friendEar buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nifty ear bud set up only complaint i have is it is hard to keep them in your ears.
I would recommend this to a friendSamsung earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my daughter she loves it I’ll recommend
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. I bought this for a gift to my son
I would recommend this to a friendbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD PRODUCT. Could be a little more confortable. May after more use they will get better.
I would recommend this to a friendSamsung buds2
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great wireless headphones to used on a walk or run.
I would recommend this to a friendGood for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t stay in my ears with exercise however good for the price.
I would recommend this to a friendGreat buds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds! Great features, easy to use and on par with other competitors.
I would recommend this to a friendSamsung Wireless Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these earbuds for my son and he loved them.
I would recommend this to a friend- Cons mentioned:Volume
Not Worth the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones look beautiful but they constantly fall out of my ear and they do not sound as good as the Galaxy Buds that were released prior to it. The volume is also incredibly low (even when it's at max volume).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Will!
Thank you for reaching out to us. We truly appreciate your letting us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another link on how to improve the audio quality of your earbuds:
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-during-calls-or-one-bud-disconnects
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144319784
Thank you for choosing Samsung!
-Remie
Love These
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my buds every single day. I am obsessed with these
I would recommend this to a friendGood buds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my husband. Very great purchase he loves them
I would recommend this to a friendGreat!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, work pretty well! Never have any problem with it!
I would recommend this to a friendJust ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. Air pods pro are a better set. These work as backup.
No, I would not recommend this to a friendChristmas present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a gift for Christmas have pior model liked alot
I would recommend this to a friendEarbuds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has good quality items. The earbuds are worth buying.
I would recommend this to a friendBluetooth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has the best products in the world and recommend for very one
I would recommend this to a friendHorrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return them because the left side stopped working, I got new ones and the same thing happened, only a few days after the returning period. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there AlienNB, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important the durability of your device, especially if you enjoy using your buds on a daily basis. We have a great article on our website "Samsung earbuds do not turn on or charge". If you haven't done so already we also recommend ensuring your buds are clean and dry and we also have an article to help you clean without potential damage "How to clean your Samsung earbuds". You can also always reach out to the Samsung Support Team if you have additional questions or these articles do not help resolve your difficulty. Thank you for being a Samsung customer. -Elizabeth
Never Again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return them because the left side stopped working, I got new ones and the same thing happened, only a few days after the returning period. Very disappointed.
No, I would not recommend this to a friendNice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my nephew for Christmas. He loves them.
I would recommend this to a friend