Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 6464283
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Bought these for my sister’s bday
I would recommend this to a friendGalaxy buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I definitely recommend......,. .....
I would recommend this to a friendGalaxy buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good but they dont always stay in my ears well
I would recommend this to a friendBeautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works..........................................
I would recommend this to a friendMmm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice I really love it, really good I’m very happy for it
I would recommend this to a friendgreat ear buds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought them for my wife, they match the color of her phone, she loves them!
I would recommend this to a friendHappy lady
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife and she loves them i even catch dancing in the house
I would recommend this to a friendMaybe deffective very unsatisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these just yesterday upon opening the box i was excited as they looked very good. Unfortunately i was met with low sound quality, the anc wasnt very good, and on top I was having connection issues just the next morning. I will definitely be returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Steven. Thank you for bringing this to our attention. I see you have some concerns with Samsung - Galaxy Buds2. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here are some links addressing the concerns you mentioned.
Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/
No, low or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144348244
Have a great day.
^Charles
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother loves them. Gave them to him as his birthday/Christmas present.
I would recommend this to a friendEarbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new earbuds!!! Really happy I chose them!!
I would recommend this to a friendBuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This buds is not for do exercises and the material don’t have good quality.
No, I would not recommend this to a friendNot bad.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good just wish it wasn’t so touch sensitive
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were great. I purchased them and used them
No, I would not recommend this to a friendtoo big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I must have small ears. With even the smallest cup attached the left bud refused to stay in my ear. Too large.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JayneK, thank you for your feedback on your Samsung Galaxy Buds2. We would love to help you with the fit of your device to ensure you have the best experience possible with your earbuds. We have an article available online to help you with the ideal placement in yoru ears titled "How to wear your Samsung earbuds". You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product from the great vendor via a great retailer
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great experience!!! Easy transaction and pick up!!!
I would recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not that great. Not worth the cost. Most of my electronics are Samsung. These headphones sound horrible and I don't like that they can just fall out of your ear. I prefer the behind the neck strap. I could never run with these. Very disappointed.
No, I would not recommend this to a friend- Pros mentioned:Comfort
good but not so good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are very comfortable in the ear however sound for voice is no good. many people would call me and complain of the static they would hear. great for music but horrible for voice calls.
No, I would not recommend this to a friend Excellent.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent earbuds. Easily connect with Samsung phone.
I would recommend this to a friendCheaper version of first Galaxy buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These felt like a crappy version of the first buds Samsung threw out. Sound quality not as good.
No, I would not recommend this to a friend