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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 5,271 reviews
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 months in and the left earbud is dead. Save the money and get the pro buds

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy MichaelC, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "Sync the Samsung earbuds to each other" and "Restart or reset your Samsung earbuds" to help resolve what you have described to be experiencing with your Buds2. Let us know if you would like further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Absolutely Not

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not even a year old and they suck , absolutely would not recommend!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ecdonovan, thank you for your feedback on your Samsung Galaxy Buds2. We understand how important your buds are to you every day. Without knowing what you are experiencing with your buds, please reach out to the Samsung Support Team for assistance one on one to ensure your device operates as intended and you get the best experience possible with your device. Thank you for being a samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    New buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Highly recommended. Was a great upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seem to be the best earbuds I have had to date

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep disconnecting and the call quality is horrible! I don’t recommend these

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Great would highly recommend these to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend them ting best you will love them too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit Well, Sound Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good, and the features aren't too shabby either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    steven was great at helping me select my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some pretty good earbuds. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung with Samsung the only way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome/Just what I should have purchased at first!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a gift for my husband. He loves them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They wouldnt stay in my ear@

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fidnt care much for these earbuds, they never stayed in my ear even after changing the tips!! They srent as loud as the earbuds I javd previously ( galaxy buds live) I will be returning these and getting something else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality item. Lots of background noise during phone calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take back first set, faulty. Exchanged them, and the second set was faulty also.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I love Samsung products but these not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't stay in my ear they don't stay connected to my phone year works the other doesn't at times I listen all day and they don't have that capability can't get calls on earbuds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate product and rhe best value for tha money....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over rated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality I expected. Alot of times the caller on the other end can't hear me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sensitive skin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy to use and set up. But, I'll will be returning these buds. It breaks out my ears and its very painful.

    No, I would not recommend this to a friend