Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 6464283
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Samsung Galaxy Buds2 True Wireless Earbud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Galaxy Buds2 True Wireless Earbud Headphones were too heavy for my ear and kept falling out and I had to push them so far into my ear to keep them from falling out, which hindered me from hearing in general.
No, I would not recommend this to a friendWorst Universal Fit Design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was lower than previous earphones, placement in ear was very wonky, sitting still or talking to someone would cause them to fall out. Overall design is terrible.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Connectivity, Sound quality
Amazing earbuds :)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked these earbuds up while on my lunch break on Black Friday, and they have not let me down since. This product features incredible audio adjustment and quality, easy and convenient touch controls, and excellent connectivity so long as both earbuds are close enough to one another. I do not use these earbuds for extended periods of time, but I have never gotten home from school or work without the buds and case all being above 75% battery life. The waiting line for pick-up was a little long (as expected on Black Friday), but it only took about 30 seconds for the employee to bring me my product. Thank you very much, Best Buy!
I would recommend this to a friend Not great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality and never worked properly. Bought a different brand.
No, I would not recommend this to a friendBadly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good badly dont buy ..............................
No, I would not recommend this to a friendnot good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they broke in two months of owning. I would not suggest buying them
No, I would not recommend this to a friendGarbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse Buds ever, Samsung has loss its quality of products or their really trying hard to get with Apple. Just buy the OG buds or the Buds+ These Buds still doesn't have the Mute to hold in a Phone call either
No, I would not recommend this to a friendNot recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Galaxy Buds2 is not as I expected. The mic is the worst, people have a hard time listening to me if I am in shop or a little noisy area. It's a terrible product.
No, I would not recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones aren't keeping a charge. Headphones are constantly connected to my phone even while in the case. I would return but unable to.
No, I would not recommend this to a friendGalaxy buds 2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Voice clarity is poor and the battery runs out quick
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy NeAs, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 give you up to 7.5 hours of play time per charge, which can be extended to up to 29 hours more with a fully charged case. Placing the buds in the charging case for 10 minutes will give you up to 150 minutes of play time. Feel free to check out the article titled, "All about your Samsung earbuds' battery life" for more information of your Galaxy Buds' battery life. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. The article titled, "No, low, or poor audio quality on Samsung earbuds" addresses audio quality so make sure to check out this article, too! Let us know if you would like further assistance by contacting Samsung Support. Thank you for being a valued Samsung customer. - Debra
Decent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried each size of the buds given to you, they slide out of my ear and will fall if I don't catch it fast enough. I use it as a backup while working.
No, I would not recommend this to a friendJust not for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controlling off,on,pause ect... to easy to change by accident. I don't like them due to personal needs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Carol, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us regarding your purchase. Thank you for being a steadfast Samsung customer. - Debra
Loose in ear despite trying different ear tips
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds work well with my Samsung s22 Ultra but do not stay in my ears very well despite trying all of the different sizes of rubber earbud tips.
No, I would not recommend this to a friendWorst item.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Falls from your ear to easy. To connect it’s hard and long time waiting to pair. To connect to the Samsung app to track it, impossible.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good and you cant hear any distractions. But they keep falling out my ear almost lost them a couple of times
No, I would not recommend this to a friend Poor Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit is terrible, Consistently fall out of ears. Uncomfortable.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Not a good fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, with a very uncomfortable fit..can't wear them without falling out of your ear
No, I would not recommend this to a friend Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 1 month old and 1 ear bud is no longer working. I should have just bought a refurbished pair if I would have known it was such lousy quality
No, I would not recommend this to a friendDecent product, could be better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone conversations from person on other line is terrible quality and can tend to fall out of ear
No, I would not recommend this to a friendAll good except for battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm just gone say this is a nice pair of ear buds. Everything thing is nice except for the battery life. I bought these for my wife on Christmas. She really enjoys them.
I would recommend this to a friend