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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 5,271 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Loving my buds 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds 2 sit very comfortably in my ear. I love the noise reduction that these buds give me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great Earbuds! But only for a few months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got these I was really excited, these seemed like one of the best earbuds on the market at the time and they have a ton of cool features. The sound quality is great and the noise cancellation is better than some headphones I've owned, and there's a variety of settings to cultivate your listening experience. But there is a reason this is a 1 star review; the earbuds only last ~6 months. For me, the left earbud just slowly died in sound volume over time, until it was unintelligible. I had read online that you could fix this by cracking the bud open and cleaning the internals, but I didnt want to risk it and had bought a BestBuy protection plan anyways. So I took them to BestBuy to have them repaired/replaced. They said they couldn't even replace them for some reason, so they just refunded me. That's fine, right? Well I bought them on sale, so they refunded the sale price. The challenge here is that best buy gives refunds through "Certs," which are like gift cards, but they expire in two months. There's not going to be a sale in the next two months, so I can't even buy these - or a different, similarly priced pair - as a replacement. I'm going to have to get a downgrade. Boy am I glad I paid for that protection plan. Anyways, there's a few other cons I ran into, such as: - Short bluetooth range; you practically have to be within the same room as your phone/linked device to have them work - Loose fit; they tend to fall out if you're moving around alot, even with the properly sized rubber ear thingies. I had to start wearing headphones over the earbuds just to keep them in when, for example, mowing the lawn. - Uncomfortable fit; My left ear has always been a bit less comfortable and looser with earbuds in general, but these are the first pair to cause me unignorable discomfort when wearing them. - You can accidently use the touch controls when putting on/taking off/adjusting the buds, which is really inconvenient. But, the real kicker for me is the fact that every 6 months or so you're expected to break these apart and clean their insides. That sucks, and these are the only earbuds I've had with that problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JenniferK, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important your device is to you and we have some great resources on our website to help keep your device in tip top shape. We have an article on our website titled "How to clean your Samsung earbuds" that will walk you through the steps and give you the best materials to use to clean your buds without damage. We also have an article titled "No, low, or poor audio quality on Samsung earbuds" to help with the sound diminishing on the left earbud you mention. Lastly, we have the Samsung Support Team available on our website to answer any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Okay item.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secures in the ear and good sound. Short battery life though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just got these today

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good and love them already. Got them lavendar ones to match my Galaxy S23 Ultras color. Good combo !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great set!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of it. Does well on noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not so great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently purchased these calling myself upgrading from the Buds Plus. Unfortunately there are things (for me) that stick out as undesirable. They are not a great fit, seem to slip and need adjusting quite often. The sound quality is good, but functioning in terms of operating is not as easy as the Bud Plus. I ended up going on Ebay and purchasing another set of Buds Plus, these are now just sitting. I would still recommend as they aren't BAD!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bud 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a spare pair while other set charges sounds just as good as bud pro and noise canceling works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. This is thanksgiving gift and it has excellent sounf with samsung flip

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit. Easy wear. connect to my phone application easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds were a Christmas gift! Recipient loves them! Sound quality excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them the noise cancellation is amazing would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony EarBuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter LOVED them !!!! She said the sound and Bass were oustanding!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could work for you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little earbuds, but you may be allergic to the material Samsung used in its construction. For me, I started get itchiness and redness after using these for just 30 minutes. I looked up to see if I was the only one getting this type of reaction, and I'm not. There are news articles with many people getting this same reaction...turns out they use nickel for the charging ports. It's a shame, I like them and I know someone that doesn't have an issue with them, however I will be returning these due to an allergic reaction.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality ear fit for me could be better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound is fantastic. Software user friendly. Nothing else to compare with. my first wireless head set. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds. My girlfriend loves them so much she wanted another pair after losing her first.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with these Galaxy Buds2. Was looking for quality and they do not disappoint. If anything changes in the future I will update this review.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Ear Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds you cant go wrong with these. Fits in an size ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Buds2 are a great purchase for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on a warranty replacement. They sound good and best buy service was great.

    I would recommend this to a friend