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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,275 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best earbuds!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I've bought, sound is crisp and clear, they aren't fragile like air pods, and I can run with them on without worrying they'll fall. Noise cancelling is also great can barely hear someone right beside me with it on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love Love LOVE!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! Obsessed with the color and sound quality. The only issue I have is they sometimes fall out of my ears out after a bit of use, but that's definitely my problem, not an issue with the buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds! They work great. Nice bass, good sound. Great call clarity on both sides. Wonderful noise cancelation! You can cancel the noise even without sound, and you can also make it where you can hear what's being said and going on around you with a touch of a "button".

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great! Fits in eat well when you change the plastic ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Great noise canceling function. Looks stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great with Fold5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable earbuds. Coming from Airpods Pro, I find these to have comparable features. My only issue is I can't adjust volume on the buds and toggle between ANC and Ambient sound. Settings let you pick one to use touch controls on. Otherwise I like

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well and good sound quality. Easy to use app. Noise canceling is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. I got them after i lost my galaxy bud pros and they have exceeded all expectations. They fit perfectly in my ear and I don't have to worry about them falling out if I'm talking or eating.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. You can use one at a time or both. The case holds a charge for over at least 2 weeks with moderate use. They are easy to pair with your phone or computer, although I sometimes have trouble connecting with my ipad and macbook. I bought them to use primarily with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Power buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound fits comfortably, noise iso . Touch controls

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortablility would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! I love the sound quality, and they stay in my ears great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and light. Samsung did a good job designing them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound quality is gkkd and lasts very long

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great sound, good battery life. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the sound quality is good, and the charge is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them. There extremely komfy with great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality, but earbuds fall out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me begin by saying the headphones sound quality are AMAZING! I love the bass quality while playing music and my phone conersations were clear! I love that I can juggle back and forth between noise cancelling and ambient sound to be aware of what is happening around me. With that being said, sadly, I had to return them because the earbuds wouldn't stay in my ear :( I went for a light walk and they fell out. They also fell out during my workouts. I hope in the future they will find a better way for the earbuds to stay in place.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AmandaB, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Buds2. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support for additional assistance. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    So I like them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay since I just got these I can write a honest review. I love them so far. They fit nicely in my ear and I love how I can't hear my daughter lol kidding and have some me time. The app did ask for some information but it's not that big of a deal I didn't let the buds have access to everything and it is doing just fine love love love them. So glad I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and comfortable. Definitely woth the price. Great sound

    I would recommend this to a friend