Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$179.00

Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 5,275 reviews
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really enjoys these. Easy to use & google sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Galaxy Buds2

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but horrible durability. Used these things for 5 months and now I have dead galaxy buds that wont hold a charge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for reaching out, Cole, and for your feedback on the Galaxy Buds2. These earbuds provide a remarkable audio experience with well-balanced sound, exceptional comfort, active noise cancellation (ANC), and seamless connectivity to your phone and watch. If your earbuds are not charging or turning on, it could be related to the earbuds or the charging case. Make sure to use an approved Samsung charger, as unapproved chargers may lead to difficulties. To troubleshoot, try fully charging the case, checking the earbuds for any damage, or restarting them. For more assistance, please visit our "Samsung earbuds do not turn on or charge" page. Remember, Samsung products come with a limited 12-month warranty against manufacturing defects, and you can also consider Samsung Care+ for extended protection and additional support. If this persists, please reach out to us at Support. -Kelvin Samsung

  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ear buds, I use them at work to listen to musice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. My son loves em. He use them for school and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auriculares

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy with her auriculares it is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great earbuds.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for the price. Syncs seamlessly with my google phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it. Good good good! I love them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and use then all the time. Good noise reduction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with this purchase I recommend it. Good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair of earbuds about a year ago. When I lost them, I didn't realize how much I really needed them. They are so comfortable and convenient. They're very easy to conceal. I really love the touch functions they have. Don't know what I would do without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buds 2

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for daughter. She's always using them. Great gift!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other people complain that it's difficult to hear me. Hard to put in my ears. Loose. Music doesnt sound very good. Answering and hanging up seems to be a problem. I should have bought the better ones

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jeremy, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important your calls are to you evry day. We have available on our website an article titled "Use call features on your Samsung earbuds". You can also work directly with the Samsung Support Team for assistance in ensuring your device operates as intended and you have the best experience possible. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Good sound quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they have a lot of cool features like 360 audio

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nater2244

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I'm afraid that I'm lose them as I'm walking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best upgrade to my samsung live buds. Love the ambient noise option for work

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Galaxy Live Buds in bronze because I liked they why they looked, but they did not fit well. Buds 2 fit much better and I like how the Pros2 shuts off when you are speaking. Wish it came in a nicer colour, but function is better than looks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price to performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price to performance. Noise canceling feature is decent, however could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There not bad. I like the wireless charging feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted in earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced up with my Galaxy S22 Ultra flawlessly. Very easy set up and use.

    I would recommend this to a friend