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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 5,271 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music to my ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Awesome noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received as a Christmas gift after my old headset stop working. I didn’t think they would stay in ears but haven’t had a problem. The ear buds are the best. The color also match my phone. I’m very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a great fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They slip and move slowly out of my ear during my walks. The sound is good and the color is nice but I am sticking with my cheaper Pixel Buds A which never get loose!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Galaxy buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones. Great sound quality ambient sound feature is very useful for me personally. But these headphones will become lose while in ear when you get hot. battery life is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The balance on the sound between ears is not customizable. The fit is not the most comfortable. The Samsung Galaxy buds previous generation has better sound quality and fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine. Sounds good. Just didn't fit my ears even with the other sizes. Kept falling out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings DrewC, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your directness. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Experiencing discomfort with earbuds—whether they're too tight or too loose—can be frustrating, especially during activities like jogging or when enjoying music. Samsung earbuds offer a solution to this common problem. If you find the fit isn't perfect, you can easily switch out the earbud tips and wingtips to ensure a snug, comfortable fit that enhances sound and call quality. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Pro, Buds2, and Buds2 Pro come with earbud tips that are similar to those on the Galaxy Buds and Galaxy Buds+. If there is a gap between the ear tip and the earbud, sound may leak out and the earbuds' performance may be poor. Please make sure that the ear tips and the earbud grooves fit properly and try to reinsert them so that there is no space between the ear and the ear tip. If you are still having performance issues, please try changing the ear tips to a larger size. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at the article titled, "How to wear your Samsung earbuds" for a plethora of helpful information that will help you achieve the perfect fit. Feel free to reach out to Samsung Support after if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them. I use them everyday. Great fit .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds with decent price. Highly recommend..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. I wish they weren't as sensitive. Sometimes my hair hits the sensors and pauses whatever I'm listening too. Other than that, it's pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for a samsung user and they loved it they worked the same as airpods would.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for Me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefered the original buds. These dont stay in my ears!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek. Very nice design and classic black. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great update for the Samsung line feels confortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some dope ear buds samsung has done it again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bud. Lasts a long time with case. 18 hours i think. Easy to use. Very clear and stay put in the ear. Second set and not the last. A little pricey. But you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Buds2. They make multi-tasking a simple task. I can accomplish so many things while I'm on the phone with these headphones. I recommend them to anyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just fine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good they just dont stay in when your doing alot of moving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pausing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them overall but i don't like the pausing method when you try to secure it in Your ear it can pause music or end callson you

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, can workout without falling out. Can hear with clarity. Good sound. The battery life is poor. I would recommend the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So cute!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they come in purple! Its my fave color!!

    I would recommend this to a friend