Customer Ratings & Reviews
- Model:
- SM-R177NAKAXAR
- SKU:
- 6482071
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
A Must Have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound --- highly recommend ***** 5 stars
I would recommend this to a friend - Pros mentioned:Sound quality
My ear bud
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, however they stop working in less then a year
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing your feedback with us, Flor. We always aim to provide our customers with the best experience possible. The Buds2 introduces a new dimension to your listening experience. Enhanced 360 Audio adapts to your head movements, providing a personalized surround sound experience. With Dolby Atmos, movies and music come to life in a dynamic way that standard sound cannot replicate. You'll be surrounded by an immersive soundscape that offers rich details and direction, rather than just simple left or right channels. We hate to hear that your buds are currently not functioning. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. We encourage you to reach out to us at Support so that we can look into what can be done to get this resolved. We look forward to hearing from you! -Kelvin
- Pros mentioned:Sound quality
Samsung earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds are awesome. Excellent noise cancellation.
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work better than I was expecting. They automatically connect when I put them in. You tap on them to control the noise canceling. Very easy to use.
I would recommend this to a friend Purple buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them especially for work i dont have to keep my phone on me cause with these it lets me know who is calling and or texting me im glad i purchase them
I would recommend this to a friend- Pros mentioned:Comfort
great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third set of galaxy buds. had the original galaxy buds, then the galaxy buds plus, now the galaxy buds 2. i loved the original design of the prior two models, with their wing tips make the headphones stay in your ears, they eventually had issues where they would not always charge, would require cleaning of the case and headphone contacts. seems to they've upgraded the case design/charging quite a bit since the original variations, these headphones essentially magnetically click in place and charge without a hitch now compared to some of the original models. they pop in the ear easily and feel very comfortable.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
These are awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for my fiancée. He absolutely loves them. We both have the buds+ and he lives these so much more. He says they are super comfortable and the base is so much better than the plus
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Awesome earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are incredible earbuds... fit snug and secure, sound is amazing and the noise canceling is really great. The range is awesome as well. Really can't say enough good things.
I would recommend this to a friend Good device
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but not the best - the ANC isnt the best but good for the price i suppose.
I would recommend this to a friendLove the deals and products, but not the service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was great but the service was very unsatisfactory. If it wasn’t for one agent who already had3 other customers waiting for his help, I would have left. I actually waited 20 minutes to get assistance.
I would recommend this to a friendPretty good set of buds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife and I use them from time to time and they're great. My one gripe is that the touch commands could be more sensitive. I have to use a bit more force to change songs and lower the volume.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Good buds.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit. Good sound. One bud unpaired a couple of times. Re-paired without too much difficulty, hopefully will not keep recurring.
I would recommend this to a friend Samsung buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not the best but will do. I like the 360 audio.. a unique feat. But sound quality, Ive heard better. Would buy again but not at full price.
I would recommend this to a friendExcellent service & product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very satisfied with my purchase. Package was shipped and delivered in a timely manner- recieved my new earbuds within 2 days after purchasing. Good quality earbuds and good service. Definitely recommend! (:
I would recommend this to a friendBuds rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great except its difficult to keep a secure fit when being active. Even with the different sizes of ear pieces included. The app will confirm a correct fit but it wont sttay secure with movement
I would recommend this to a friendGood quality and sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this gift for my parents. They loved the ease of using these Bluetooth earbuds for anything. Thinking about purchasing one for myself. Always love and trust Samsung products. Great deal and well worth it.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound, great fit, bad mic.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit is good, the sound is great, and I love using it with the ambience setting on so I'm not shouting at people.... However, the person on the other line says that I sound like I'm either underwater or I'm eating the mic, so I'm not sure why the mic is so bad. Hopefully they eventually roll out an update that will fix that. For the most part I don't really talk on the phone with this, so I guess it's not that big of a deal, however it's pretty crippling when I do get a call.
I would recommend this to a friend - Pros mentioned:Sound quality
Earbuds are sleek and stylish
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds are pretty sleek and color is pretty cool as well. They work very well Samsung phones. The sound was pretty good and Samsung did a good job.
I would recommend this to a friend 8 out of 10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, good fit. I got these to replace the previous galaxy buds I had. With these ones, the charge doesn't keep as the other did. For example, I use them for about 30 mins and put them down out of the case, after 9-10 hrs the battery is drained. With my previous buds, the battery would keep charge, like it would stay on standby if it wasn't connected. Still enjoy them. Not a big deal.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Onks, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We are happy to hear you are pleased with the overall look and fit of your new buds. We do recommend keeping them in the charging case when not in use to prevent accidental loss of the device and to ensure they are ready to go when you want to use them. If you believe the battery of your device is not operating as intended please reach out to the Samsung Support Team for assistance with troubleshooting. Thank you for being a Samsung customer. -Elizabeth
Perfect Accessory
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift if you want to give someone an item they wont have to call you every 5 mins for trouble shooting tips. I've never had issues with them.
I would recommend this to a friend