Customer Ratings & Reviews
- Model:
- SM-R177NAKAXAR
- SKU:
- 6482071
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
worth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i upgraded from my level one pro. this worth it the only thing bad i can say is i hope i dont loose them they are small.
I would recommend this to a friendBrand response from Samsung
Posted .We are hope you continue to enjoy your Galaxy Buds2! ^Kayla
Birthday present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my wife and she loved it but the review request arrived before i had given her the hift and ruined the surprise.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Samsung ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and very comfortable. Buy it you won't regret it.
I would recommend this to a friend Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a present for my mom, she loved them. Shes always using them.
I would recommend this to a friendPerfect earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the galaxy buds live and wanted an upgrade. These are the perfect upgrade.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Birthday gift and he love it so far
I would recommend this to a friendSamsung earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was easy to setup with phone. have had no trouble using earbuds.
I would recommend this to a friendGreat Left Earbud, Time Based Right Earbud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd' pair, the right earbud stopped working after about 3 months. It's unfortunate because I'd love the earbuds otherwise. I can still use the left ear bud in either pair, but it's a bit one sided. Ha
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there CarmichaelG, thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Check out, "No, low, or poor audio quality on Samsung earbuds" when you have the free time available to help resolve what you may be experiencing with the audio quality of your Galaxy Buds2. Reach out to Samsung Support afterwards if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Gb2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great galaxy buds pro, way better than the pro 2s that have a crappy battery life.
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a gift for my brother and he absolutely loves them!
I would recommend this to a friendOkay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost my first pair of earbuds that have bought from best. that I love. So I went back to buy another pair. But these fall out of my ears unless I have wear a hat So that's why I only gave it 3 stars.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there VanessaV, thank you for your feedback on your Samsung Galaxy Buds2. We understand the importance of the overall fit of your device for the continued usage and enjoyment of your device. We have an article on our website titled "How to wear your Samsung earbuds" to help ensure the placement is in the optimal place for the security of the fit. You can also perform a fit test while wearing the buds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
Exercise
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to replace my old ones these work really well and very comfortable
I would recommend this to a friendBetter buds ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this buds, really good ones. The color is great and the sound
I would recommend this to a friendBuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound recommend this product to everyone that loves Samsung
I would recommend this to a friendEar Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ear buds and would recommend to anyone , I have enjoyed my ear buds .
I would recommend this to a friendworks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pair had issues. Replaced. No new issues with replacement
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Best on the market!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and sound! Fits perfectly into the ear.
I would recommend this to a friend - Pros mentioned:Sound quality
Galaxy Buds2
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, but horrible durability. Used these things for 5 months and now I have dead galaxy buds that wont hold a charge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out, Cole, and for your feedback on the Galaxy Buds2. These earbuds provide a remarkable audio experience with well-balanced sound, exceptional comfort, active noise cancellation (ANC), and seamless connectivity to your phone and watch. If your earbuds are not charging or turning on, it could be related to the earbuds or the charging case. Make sure to use an approved Samsung charger, as unapproved chargers may lead to difficulties. To troubleshoot, try fully charging the case, checking the earbuds for any damage, or restarting them. For more assistance, please visit our "Samsung earbuds do not turn on or charge" page. Remember, Samsung products come with a limited 12-month warranty against manufacturing defects, and you can also consider Samsung Care+ for extended protection and additional support. If this persists, please reach out to us at Support. -Kelvin
Good Samsung product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.. I have not had any problems as of yet!.
I would recommend this to a friendGreat buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves them and connected to phone super fast.
I would recommend this to a friend