Customer Ratings & Reviews
- Model:
- SM-R177NAKAXAR
- SKU:
- 6482071
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Good earbud but had issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving average rating because i had connectivity issues with them. When they worked they sounded great and felt comfortable.
No, I would not recommend this to a friend They're okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these as a replacement for another pair of samsung galaxy bud pro's. They are light weight, do not fit as well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations TeriettaF, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Have you worn earbuds that either pinched your ears or were too loose? Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Live come with small and large wingtips that you can swap out for a more secure fit. You could even use different sizes for each ear. If your Galaxy Buds Live do not fit comfortably, you can order a pair of Buds Sleeves. Please feel free to reach out to Samsung Support if you have any questions for us, if you would like to share any additional feedback with us, or if you need help troubleshooting your devices. Thank you for being a faithful Samsung customer. - Debra
- Pros mentioned:Sound quality
They may be great, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound amazing, however there are some drawbacks... I found out today that some people, including myself, are allergic to the materials used in their construction. There are a few articles and forums with users getting itchy ears or even ear infections due to the nickel that is used in the charging ports. It's unfortunate because they do work very well, and I know someone that has no issues with them. But just be aware when purchasing them that you may also get a allergic reaction.
No, I would not recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing and the connectivity is great as well but these fall out for any movement at all..
No, I would not recommend this to a friend Cute but no
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re nice and I love the color but my ear shape doesn’t do well with the shape of the ear buds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Hannah, we appreciate you sharing your experience with your Samsung Galaxy Buds2. We would love to help see if there are any options available to help enhance the overall comfort of your device when in usage. We have an article on our website titled "How to wear your Samsung earbuds" to help with the optimal placement for both security and comfort in the fit. You can also perform a fit test while wearing the buds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Sound quality
Great Price, Great Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear buds, great price, overall very happy with the purchase. And Best Buy had the best price and quick pickup, the Best place to get them
I would recommend this to a friend Noaogreat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok. Not exactly what I was hoping for. I would have exchanged for a better pair, but expiration date expired. They do not sync with most product and cannot find if lost. No app
No, I would not recommend this to a friendFit issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit is awkward and they slip out of my ears a lot and say they don't have a good fit. I have tried all of the included tips to help but the same problem happens.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Samsung ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds were just what my daughter wanted,she said that the sound was so wonderfully clear and while she would talk on phone with them the clarity was wonderful.
I would recommend this to a friend Its pretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their pretty good for the price, they charge fast, they look nice, and they have more features than the original galaxy buds.
I would recommend this to a friend- Pros mentioned:Sound quality
Great Choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as I put 1 in it was a total upgrade from their predecessors. I could hear clearly and figuring out how to navigate them wasn't rocket science either
I would recommend this to a friend Buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great buds. Just gotta adjust em alot because they feel like they're gonna fall out and the buds think I'm tapping em. Just gotta turn off touch controls
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung soes it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around earbuds...i cant say anything bad about them..well I wish they could have been a little more stylish...but they definitely worth the purchase
I would recommend this to a friend - Pros mentioned:Sound quality
Worth Every Cent!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. I was putting it off because i didn't want to pay the price but compared to the others ones i have used i wished i purchased these a long time ago.
I would recommend this to a friend - Pros mentioned:Sound quality
Good and bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They slip put of my ears alot and the touch controls are kind pf annoying. Good sound quality though
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Galaxy Buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really solid ear buds to be your basic, standard headphones. You cant go wrong with Samsung when it comes to electronics. Period
I would recommend this to a friend - Pros mentioned:Sound quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but they keep slipping out of my ear. I'm having to push them back in and readjusting but wont stay put. The sound is great and noise canceling works great.
I would recommend this to a friend - Pros mentioned:Sound quality
great for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they sound great. good base ambient sound is alot better than expected. my only issue is they start to slowly fall out of ears while using.
I would recommend this to a friend sound quality meh, stopped working less than a yr
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was ok, but fell off after probably a few months at best. The ear cups fall off easily, are hard to clean, and one of my buds stopped working altogether after around 6 months. Really expected a lot more at the high price point, especially from a Samsung product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations FFLinBlue, thanks for taking the opportunity to review your Samsung Galaxy Buds2. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Be sure to take a look at, "How to wear your Samsung earbuds" for some helpful information regarding getting the perfect fit for your Buds. Also feel free to check out, "No, low, or poor audio quality on Samsung earbuds" and "How to clean your Samsung earbuds" to help resolve what you may be experiencing with your Buds2 Let us know if you would like further assistance afterward by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
Samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than falling out of my ears I like it.......
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your feedback on the Galaxy Buds2. We greatly appreciate your insights as we strive to make continuous improvements. The Buds2 features two microphones that detect ambient noise, while Active Noise Canceling technology blocks unwanted sounds. This allows background noise to be reduced by up to 98%, keeping you fully immersed in your music, games, audiobooks, and favorite podcasts. To ensure optimal performance and comfort, it’s essential to wear your Galaxy Buds2 or Galaxy Buds2 Pro correctly, as proper fitting enhances sound quality and keeps them securely in your ears. Before wearing, make sure the earbud tips are attached and follow the direction of your ear canal for the best fit. If adjustments are needed, you can rotate the buds or try a different size, and you can run a fit test in the Galaxy Wearable app. To conduct the fit test, open the app, tap on “Earbuds settings,” then select “Earbud fit test,” and follow the prompts to check the fit; the app will notify you if the fit is “Poor” or “Good,” and you can make further adjustments as necessary. If you have any further concerns or questions, do not hesitate to reach out to us at Support. -Kelvin