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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 5,271 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling option. I utilize while flying for business weekly and it makes the flight enjoyable bec3if less noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ummm thinks are not what I was expecting, don't fit right and it disconnected in a middle of conversations sounds not too good either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. I can hear her much better with these when she connects to her phone for calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Like quality but issue with fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Hard to determine correct fit to keep in ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outside of the mic, perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good if you get them on sale. I bought em for $110. Comfortable and audio quality is excellent, though the mic isn't great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    First Pair of Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Buds 2 are a good pair of earbuds. After changing to the small ear piece, the buds move in my ear less.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ear phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am old school and prefer better-fitting ear phones. This works well and the sound is great. They have fallen out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    short fuse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. but I feel like ear buds battery is a little short? case has long charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How to replace my original Galaxy buds due to dropping one in paint great replacement sound quality is even better than the first pair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't seem to work very well. Keeps going on and off while using

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Wish the inter ear portion was a little smaller as I have small ear canals.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound good but don't stay in

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the previous ones better because these fall out. There isn't an eartips that works well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Roadrunner00... Thank you for your review of the Samsung Galaxy Buds2 earbuds. We appreciate your input as we strive to give our consumers the best in design and functionality. At your convenience, please read the article, and watch the video from Samsung's YouTube channel that shows how to the find the best fit. "How to wear your Samsung earbuds", and "Galaxy Buds2: How to find the perfect fit with the Earbud fit test". Please contact Samsung Support for further assistance. Thank you for being the best part of Samsung. -Bethany Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super nice!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for the wife. She loves them and uses them everyday. Excellent sound and noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung earbuds. Good price and arrived as promised from Best Buy. BB is always reliable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be a lot worse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great for a while. The battery life just isnt meant for continuous use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poorly Designed Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend purchasing this product if your expectation is to use them for any physical activity. Constantly falls out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 5 out of 5 stars

    Pretty good.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good and fit my ears. They are a little slippery like the beans so they are not for exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and have different sizes that i switch for different occasions such as running then sleeping.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok...they're not as loud as i would've hoped...not all that comfortable to my ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Going to iPhone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side of the headphones always goes out and i have to get a new one every 5 months

    No, I would not recommend this to a friend