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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 5,271 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I liked about the earbuds was how well they stay in place when working and moving around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a gift for my son-in-law he just loves them he had iPhone ear pods but he didn’t like them so over all there great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice luxurious color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my sister and she loves the color and how they sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son and he loves them. Excellent quality for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Makes life easier!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air pods have made my husbands life sooooo much easier. SO glad Samsung made them....... finally!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great sound quality. Not ideal for women with small ears, seems to be designed more for men

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Feels a little loose in the ear but I need to check the rubber ends because I may just have the wrong size on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No different than last years but $50 more.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones but no idea why they are almost 160$ makes me miss my headphone jack.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My callers complain about my voice sounding muffled

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Twinkie, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important your device is to you on a daily basis especially on your calls. We have a great article on our website to assist you with this matter titled "Use call features on your Samsung earbuds". If this does not help enhance your call quality, we also have the Samsung Support Team available to assist you at your convenience. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They're ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good, i find it annoying i have to adjust them in my ears ever so often

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps coming out when I put it in so I have to keep fixing it all the time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on the money. What I was looking for. Thanks to the staff for pointing to the right way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice to have.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a christmas present and I love the conveniency and the great sound provided.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable and easy to use and recharge. would bu again. Great price while on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless headphones at a value rate. Perfectly paired with my Samsung phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely try them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i left apple after 12years and got these with the s22 Ultra and they sound great!!! Better than my airpod pros.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the noice canceling feature and the ambient sound feature. Thats about it though. They constantly are cutting out or disconnecting. The feature to be able to find them is a joke. As soon you put the earbuds back in the case ot disconnects from your phone so it cant locate it. It will show you the last location you used them is all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MommaTraver!

      Thank you for reaching out to us. We genuinely appreciate you letting us know your concern about your Galaxy Buds2 True. We are so sorry that you are having an issue with the constant disconnection of your earbuds. Let me help. Here is the troubleshooting link whenever your buds disconnect from your phone:
      https://www.samsung.com/us/support/troubleshooting/TSG01208805/

      Here is another link on how to wear your Samsung earbuds:
      https://www.samsung.com/us/support/answer/ANS00082785/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144306611

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 5 out of 5 stars

    My Galaxy Buds2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Galaxy Buds2 and the color that i picked!! I have wanted them for awhile and now i finally do!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy earbuds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, easy to use, and matches well with smartphone, smartwatch, and smarttv.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Solid Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good preformance wise. Far more comfortable than my Samsung Pro 2, actually.

    I would recommend this to a friend