Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 5,271 reviews
  • Rated 5 out of 5 stars

    Earbud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is too big for my ear it always fall when I wear it, I gave it to my daughter she loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been 3 months since i bought this item, i barely have used it and one of the buds has malfunctuoned completely. I have left it in my bad untouched and its already messesed up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife broke her last ear buds...hopefully these make it !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Make a dif't choice ...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of my callers complain that my voice is unclear. Had I not destroyed the packaging, I would definitely return them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for a week or so, then kept losing sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses werr an upgrade from my previous pair of galaxy buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung galaxy buds2 to are awesome especially if you have Samsung phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quick delivery!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery arrived within a week - definitely will order again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't charge after 6 months, terrible buy!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Emma, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2. Your feedback is appreciated as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Samsung earbuds do not turn on or charge" to help resolve what you have described to be experiencing with your Buds2. Let us know if you would like further assistance afterward by contacting Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I bought these for my wife and she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my other half to use at work with podcast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool and very nice to have thank you bestbuy yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bid

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is super happy with them. It worked out for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend for any samsung phone or tablet user!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, I always thought I would never like them. Well I love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Call quality leaves a lot to be desired.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift my mom loved them. It was a black friday deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, id definitely buy this brand again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too Small

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small Ahmed falls out my ears easily, especially in walking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nifty ear bud set up only complaint i have is it is hard to keep them in your ears.

    I would recommend this to a friend