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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,270 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, sounds great. Good battery life. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. Great fit, awesome sound and ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall okay, just fix audio & connection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes a bud loses connectivity, overall comfortable but sometimes slips out of my ear. Battery life is great, better than the original buds. Sometimes audio doesn't work properly when switching between apps like Whatsapp or Instagram to Spotify or iHeartRadio, but normalizes when I disconnect and reconnect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for work.Very comfortable.And they sound really good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    excellent earbuds for their price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a bit different than the OnePlus earbuds I had previously, so they took a little while to get used to wearing, but now I find them much more comfortable and they stay in really well. The app does an excellent job of helping you make sure you pick the right size inserts. and their design is perfect for making sure ear discharge doesnt get in the speakers

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Skates... We so appreciate your review of the Samsung Galaxy Buds2 earbuds. Your opinion is invaluable as we continue to lead the charge on innovation. We're thrilled you found the app useful in choosing the correct insert size! Please don't hesitate to contact Samsung Support if we can offer you any assistance. Thank you for being the best part of Samsung. -Bethany Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    50/50

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good however, no one could hear me while I was on the phone. They stated that I 'sounded far away from the phone'. These are great for listening to music or streaming videos but not for phone conversations. I even tried adjusting the settings but no one could hear me clearly on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice mid priced option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the galaxy buds and i would say that the galaxy buds 2 are a definite step up. They are a little on the bulky side when in your ear, but that is manageable. The sound quality is nice and the charging case is not as round as the previous case, which makes it easier to handle. Overal not too bad at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones with great sound quality for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. I love that I can block noise or hear everything. They hold their charge well too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them everyday. They are super comfortable and the sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for someone. Excellent charge life and comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality . These fit much better thang precious pair and they work great with my phone and ho.e theter.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Samsung Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and nice app for control. Fit well and have never had them fall out

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Galaxy buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise canceling feature. Sounds very clear. Fits perfectly in the ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Daughter loves her ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the older model of the Samsung buds, and she always uses mine so i got ger her own pair. One thing i will say is that the sound is a little better then the old model. The buds are differently worth it. If you find them on sale, don't hesitate to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother her birthday and she’s in love with these headphones. I would definitely recommend you to somebody who uses the android

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 3 out of 5 stars

    Okay device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item and the right ear bud went out the 2nd day i had them other then that sound is great and love how seamless it is with my galaxy devices!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there L0giCL0ui3, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Sync the Samsung earbuds to each other" and "Restart or reset your Samsung earbuds" to help resolve what you have described to be experiencing with your Buds2. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Grait product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable for my ears! Good Quality! I like the sounds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable and the sound quality on the other end is much better than the other product I had.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great with nice base and are not going to fall out.

    I would recommend this to a friend