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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 5,275 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things and take them with me pretty well everywhere anymore. Sound quality is great, noise cancelling works well and the ambient sound mode is fantastic for wearing them while out and about. You can easily have a conversation with someone or hear your surroundings with these in and the ambient sound mode on. Phone calls on these are easy and the people I've asked said they could hear me just fine. The battery life is also pretty solid for how much I use them. Definitely recommend these to anyone looking for a somewhat budget-friendly set of ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things and take them with me pretty well everywhere anymore. Sound quality is great, noise cancelling works well and the ambient sound mode is fantastic for wearing them while out and about. You can easily have a conversation with someone or hear your surroundings with these in and the ambient sound mode on. Phone calls on these are easy and the people I've asked said they could hear me just fine. The battery life is also pretty solid for how much I use them. Definitely recommend these to anyone looking for a somewhat budget-friendly set of ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely Best choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are pretty Snazzy with distance from phone. The noise canceling part is just phenomenal for me on my runs or cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thanks always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always Preferred buying electronics items from Best Buy for best price and good products and great staff. It’s good product for sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 2 out of 5 stars

    Won't stay in my ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really comfortable - wore them for 8+ hours and they felt fine. The battery life is good too. But I'm returning them because they just will not stay in my ears. Apparently on reddit it seems a ton of people also say they don't stay in their ears either so I guess it's a thing with this model of buds. Also, I don't believe the noise canceling is any good, probably because they don't actually fit and stay in my ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Earbuds, however

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, if you have a samsung you get the best of these, the features and the sound quality is really great. However, these do not stay in my ears, even with aftermarket eartips they still do not stay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Merry Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo this earbuds are soo awesome easy to connect to my phone. The noise cancellation is top notch! I can’t hear anything when I have my buds are in!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds especially for the price. ANC is good, buds pro are slightly better but still drowns out a lot of the surrounding noise. Ambient sound is good but does get robotic on the highest setting but the middle setting is perfect. the fit is way better than the buds pro for me. Buds pro slipped out and I could never get a comfortable fit even with memory foam tips. Even if it does lack some features of the pros these will do fine for a lot of people. Just for the fit alone was enough for me to pick these over the pros.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got my wife the same pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair last year, love them so much. My wife just got a Galaxy phone so I bought a 2nd pair for her. Noise cancelling is incredible for buds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Disappointed with Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds fit well in ear. Sound is good also, however speaking with the ear pods sounds warbled to the listener.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Best Buy Employee

    Rated 5 out of 5 stars

    Great little buds

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Been a fan of galaxy buds since the first generation of them. They work great for both ios and android. They fit small ears much better than beats or airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and the noise canceling on these is great. The shape of them is awkward though and no matter which tips I try they always fall out of my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can here really good wit these. I answer my call, with no problem. I do have them fall out of my ear, but very seldom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EARBUDS

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them the sound is great quality. I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Truly amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how i can cancel all sounds around me with the tip of my finger. Or listen to music while i can hear if someone is calling me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to pair with my Samsung S21 Plus. It may be me, but, the right ear bud has a tendency to fall out when I am working out. Other then that I would recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great to use for long days at work or when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Samsung buds a dud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth connection is 50/50 on iPhone, otherwise ok sound. Very comfortable

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there ErikaW, thank you for your feedback on your Samsung Galaxy Buds2. We are happy to hear you find the buds to be very comfortable for extended usage. We do have an article available on our website to help troubleshoot the connection with the bluetooth. The article titled "Connection issues with your Samsung earbuds" is a great place to start. You can also speak with the Samsung Support Team if you require additional troubleshooting. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    "liked"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy wear app not great but workable. Buds are good. Sound quality good! Volume good! Could use a bit more bass but would not keep me from purchasing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This galaxy airbuds have very good sound quality ans durable.

    I would recommend this to a friend