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Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 5,273 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound, dont have trouble hearing the person on the other line talking. They stay in my ear and are comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is my gift to myself because I workout and love to have something like this. I do love it. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds works great, but it does take longer than average to connect if turned on during a phone call.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not a bad upgrade from last gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and updates are pretty frequent to help better the product. Only downside is that they tend to slip out and need readjusting now and then when active. Might be something that only pertains to my ear size. Also the size of the earbuds are a pain to put in as well. But again that might be something that’ll pertain to me and maybe a small group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and good packaging from best buy.. Looking forward to buy more products from best buy..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but not 219 dollar good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really good product but i feel that you can get something cheaper with same qualities. Very good in general

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Don't fit in my ears

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally love all things Samsung, but these don't fit snugly in my ears like the Buds+ did, there's no wings to keep them anchored and I find myself never using them because the fit is so unreliable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Jilz, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 aren't fitting correctly in your ears, you can simply swap the earbud tips and/or wingtips on your device. It will help ensure they remain comfortable while providing the best sound and call quality possible. Please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve the most comfortable fit for your ears. Also, we recommend using the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please let us know if you have any questions for us after reviewing the resource provided or if you would like any further assistance by reaching out to Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Samsung Galaxy buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is perfect, the plugs stay secure in my ear, does not completely cancel noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit love these new style if headphones. Not to bulky and can wear them for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ooop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these until, I washed the ear bud on accident and couldn't afford coverage....

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good fit and good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight. They fit perfectly in my ears and I don't have to constantly adjust them. Good audio. Not bad at all

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It connects easily and doesn’t drain quickly. Battery life lasts up to 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great quilty loud and charges fast. Witeless charging feature is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife for her birthday she loves them long battery life stereo surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great headphones. I am not disappointed the quality is great and the look is just awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for wireless BT earbuds that were affordably priced while also meeting the "fit" or "look" I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds2 True Wireless Earbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality earbuds from Samsung at a reasonable price. batteries last long and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas for momma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shes wanted some for years and cant tell hiw happy she was with the color (lavender) and the sounds hasnt put um away

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Not bad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds 2 fit my wife’s ears perfectly. Bud the volume is not as nice Buds+.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes you want these especially for your job that H

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got high high hopes I got high high hopes I got high in the sky hopes. Yeah they are not to shabby.

    I would recommend this to a friend