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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 5,271 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    No more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fig my ears better, but sound. Just need a little more improvement to fig the ears with dropping out. Need more hour time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service really helpful really friendly staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are fine so far. only drawback i see now is that i cant control the volume on the buds or save music to the buds like my previous pair. other than that, they are ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Christmas gift for the family.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a youngster, I was worried about buying bluetooth wireless headphones for my mother. However, ease of use was perfect and she was able to get the hang of it within minutes. She still sends me texts of how much she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great samsung earbuds, love all the control lol

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've forgotten how long I bought these, i am a very clumsy person, so these are built to last too, they pop open when drop, magnet that keeps the case close is strong enough and build to last longer, case, also a bit uncomfortable sometimes when the earbuds are already in, but it takes a while to get uncomfortable, like half of its battery, or more. experimental side is great, i love the fact that you can lower the volumes with these like others headphones or earbuds with volume control.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Buy @ Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Headphones, I was looking for a noise canceling headphones. These fit well and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Very good when they stay in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for earbuds. Had to buy third party eartips to keep them from slipping out. Overall ergonomics of the fit don't seem to work as well with my ear shape as previous versions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. The left earbud stopped working pretty soon after purcase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the sound and use. they work accross multi devices. the fit could be a little better, I think I am between sizes. the Battery life is good. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love love love these earbuds!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these earbuds!! Sadly I had to get them replaced because one earbud went out after a year BUT Best Buy completely replaced them, giving me a brand new pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing bought these for my mother for her birthday and she loves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a gift for my boyfriend but he’s been eyeing these for a while. I heard these are the AirPods of Samsung so I’m excited for him to try them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Buddz

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Buds2 earbuds. Clearly the best choice with a Samsung phone, the features are seemless with the widget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these buds, though I do wish the surround sound wasn't it just recreating the audio it makes people's voices very loud and sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the best era buds so far. They are a variation of the last two sets and work well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AMAZING FOR ANDROID

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason for three starts instead of one was because of the mic. Anytime I made a phone call didn’t matter where I was, working, the bus, or train the other caller was able to hear me clear. I had never used any buds that did this. I was very impressed and surprised. I would ask you can’t hear the music ? I’m not taking about that light background music. I’m talking about music that is very present in your ear and that will always be heard by the caller. They would always say no I can’t hear anything but your voice. The down side is they had connection issues. I do have an iPhone so I already know that’s the reason. These would be great for android.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Better than beats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any wireless Beats headset I've had, for the size. Sound is awesome and they stay in your ears when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    SamsungBuds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you adjust to fit in your ear the way you feel comfortable. They fit and sound wonderful. Still getting use to the touch controls. Very sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buds, they fit comfortably in the ear and have great sound. I can't give a comparison to the air pods( because I don't own any) but it does have nice sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent but they don’t stay in my ears like prior generations.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TechJunkie, we appreciate your feedback on your Samsung Galaxy Buds2. We understand how vital the fit of your buds is to your usage and overall enjoyment of your device. If you are still seeking the ideal secure fit of your device, we have a great article on our website to help our customers titled "How to wear your Samsung earbuds" to help with the placement for the optimal fit. If you haven't done so already, we also recommend trying the extra ear tips in a larger and smaller size to see what feels best in your ear for the fit and comfort as well. Lastly, in the Samsung Wearables App you have the ability to perform a fit test when you are wearing the buds and connected through Bluetooth. Thank you for being a Samsung customer. -Elizabeth Samsung