Customer Ratings & Reviews
- Model:
- SM-R177NZWAXAR
- SKU:
- 6464282
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Fit
Samsung- Galaxy Buds 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these earbuds. Easy to take out of the case, stays in the ear, stays charged for an extended period.
I would recommend this to a friend OK
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using these for a while now. My biggest issue is that one of the ear buds will loose connection, sort of. it will say it is not in the ear anymore and stop the ANC. I have contacted Samsung in regards to this. They offered to replace them, but I declined as it is all three sets of the ear buds I bought. So it is a physical defect in their ear buds.
No, I would not recommend this to a friendTis....Dope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dopeThey dope
I would recommend this to a friendExcellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Excellent Excellent Excellent Excellent Excellent
I would recommend this to a friend- Pros mentioned:Sound quality
"FALLOUT1'
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SOUND WAS GOOD BUT ANY OF THE SIZES FELL OUT OF MY EARS WITH VIGOROUS HEAD MOVEMENT AND i NEED THEM FOR VIGOROUS WATER EXERCISE.
I would recommend this to a friend - Cons mentioned:Volume
Samsung Galaxy buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these earbuds. No mute, they automatically change from noise cancellation to active noise without being prompted, the volume doesn't get that loud, and you and your caller can hear your background with noise cancellation on
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sophisticatedlady, we appreciate your feedback on your Samsung Galaxy Buds2. We understand how important specific features of your earbuds are to you every day. We have available online resources to help you troubleshoot any aspect of your device that could be causing frustration. We have a few articles titled "No, low, or poor audio quality on Samsung earbuds" and "Use Active noise canceling on your Samsung earbuds". You can also reach out to the Samsung Support Team if you experience anything out of the ordinary with your device or have additional questions. Thank you for being a Samsung customer. -Elizabeth
4/5 buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome buds Wish that the sound cancelation would work better though.
I would recommend this to a friendsamsung earbuds 2
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cusick do ofc coz I coziest dodo dislocated susp visit.
I would recommend this to a friendHands-free and Clear Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My in-law loves them! Exactly what she was looking for to be hands-free and still be able to hear everything around her. Highly recommend!
I would recommend this to a friendEar Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ear buds but i hate the fact that they just dont stay in my ears they keep falling out and rolling down the street i have to keep pushing them in my ears
I would recommend this to a friend- Pros mentioned:Sound quality
Sound quality okay but some other issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quailty is good. They dont fit in ear very well. They slip out easily. Battery life could be better.
No, I would not recommend this to a friend - Pros mentioned:Fit, Sound quality
Solid Buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ear buds for the price. I have a last series Galaxy Note and paired immediately. Sounds are good and fit nicely in the ear.
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the Beets especially hearing conversations. Connects fast with all my products.
I would recommend this to a friend Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds work great, the case started to squeak when opening after the 2nd month which was annoying but otherwise no issues.
I would recommend this to a friend- Pros mentioned:Sound quality
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect sounds and feels good but the microphone not the best
I would recommend this to a friend 
Don't fit in my ears
|Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I normally love all things Samsung, but these don't fit snugly in my ears like the Buds+ did, there's no wings to keep them anchored and I find myself never using them because the fit is so unreliable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Jilz, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 aren't fitting correctly in your ears, you can simply swap the earbud tips and/or wingtips on your device. It will help ensure they remain comfortable while providing the best sound and call quality possible. Please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve the most comfortable fit for your ears. Also, we recommend using the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please let us know if you have any questions for us after reviewing the resource provided or if you would like any further assistance by reaching out to Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Samsung buds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves them. The only downfall is when you are working the sweat causes them to slide out of your ears
I would recommend this to a friend- Pros mentioned:Sound quality
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not good. The lives stay charged longer. Noise cancelation is great
No, I would not recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Good when they worked; terrible when they don't
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So let me start off by saying that these were amazing when they worked, but were terrible when they didn't; which was often. •The majority of the time the left bud would have trouble connecting. •The right one starting beeping which apparently means it was overheating even though it's winter, I never overused them, nor did I keep them under a direct light source. •When listening to podcasts or videos with a lot of talking, the speakers would sound as if they were blown out even though I kept them at 70% volume exclusively. •When going on jogs they would constantly fall out and after 4 hours of wear time they would start to become uncomfortable even after trying the three types of tips that came included That all being said, when they worked, I had a blast with them and they connected to my phone seamlessly. The sound quality is exactly as you would expect in this price range and the minimalistic look is spot-on. My only nitpick is that the case could be a little slimmer since that's the dimension that counts when it goes in your pocket. I do have an older phone and I very well could have just received a defective unit, but all of these issues combined does not invoke confidence which is why I ultimately returned them and do not intend to buy another pair. Samsung still seems to have a bit of work to do to get the technology in a good place.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. They will not stay in my ear while exercising.
I would recommend this to a friend