Customer Ratings & Reviews
- Model:
- SM-R177NZWAXAR
- SKU:
- 6464282
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Steal of a Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy transaction. Great Deal. Needed headphones, found them, ordered them, picked them up. Job jobbed.
I would recommend this to a friend- Pros mentioned:Sound quality
Christmas for momma
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shes wanted some for years and cant tell hiw happy she was with the color (lavender) and the sounds hasnt put um away
I would recommend this to a friend - Cons mentioned:Volume
True Wireless Disappointment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too quiet even at max volume on any device. Checked all fixes I could find, both directly headphone related and device related. Tested on multiple devices and no luck getting them to be usable. Tried a factory reset. Ringing in left headset when ambient mode or noise cancelling is on just started a couple of days ago. I have had these for a year and only used them about 5 times to listen to music due to the volume issue. I would use them in the office as it was quiet enough I could hear Zoom meetings. Now I can't even use the noise cancelling feature or ambient sound due to the ringing. I will get these repaired to keep for the office, but replacing with headphones that don't make me regret my purchase every time I use them.
I would recommend this to a friend My wife love the galaxy buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves them. I bought them as a gift for my wife and she loved them and was totally satisfied. She is more than happy with the buds.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Perfect upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just upgraded from original buds these are awesome comfortable and sound much better
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Galaxy Buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit in ear very well, not as bulkly as my original Buds. Sound is good.
I would recommend this to a friend Ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was amazing! The guy up Front went a ran down the ones I wanted. My wife loves them!
I would recommend this to a friendThey are good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones. I just wish the battery life was longer then 3 hrs before having to charge again
I would recommend this to a friend- Pros mentioned:Comfort, Connectivity
So comfy and works well for a work headset.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfy and works well for a work headset. I was having trouble with connectivity before.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife really enjoys these. She states that they are comfortable and that the sound is good.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product, happy with the quality of sound and comfort.
I would recommend this to a friend Trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get the buds pro instead, these aren't all that. Nice colors tho
No, I would not recommend this to a friendGood buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them their really good and not a bad price easy to connect to my Samsung phone
I would recommend this to a friendI loved my Samsung ear buds pro 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks you , to great people's of Best buy !! For your help , and assistance!! Thanks so much.. l very happy
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Good audio quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit and audio quality is top notch. It is a an easy recommendation from my side.
I would recommend this to a friend - Cons mentioned:Volume
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lack of overall volume and bass, returned them and bought the over ear Sony XM4's (they're amazing)
No, I would not recommend this to a friend Great earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds so much, theyre my first more expensive pair. I use them to help me sleep at night with white noise, I can say for 100% they work great
I would recommend this to a friend- Pros mentioned:Sound quality
Discreet realness
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and the fit were perfect. Was looking for something that was a little discreet and these worked good.
I would recommend this to a friend Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my partner and they love them. Definitely an upgrade from the original galaxy buds.
I would recommend this to a friend- Pros mentioned:Sound quality
Keep falling out of my ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good, but they keep falling out of my ears. Not a very stable item.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Janice... We appreciate you taking the time to review the Samsung Galaxy Buds2 earbuds. Your assessment is valuable as we continue to innovate and improve on our product design and functionality. At your convenience, please read the following article, and watch the video from Samsung's YouTube channel that shows how to achieve the best fit. "How to wear your Samsung earbuds", and "Galaxy Buds2: How to find the perfect fit with the Earbud fit test". Please reach out to Samsung Support if we can offer you additional assistance. Thank you for being a valued member of the Samsung family -Bethany
