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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 5,271 reviews
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Wouldn't buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so comfortable. But the fact they fall out my ear no matter how I stuff them in my ear is annoying. If they could just stay in my ear. I've tried all the different size ear gripper and still they fall out my ear. I wouldn't repurchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and stylish!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the wife and she absolutely loves them. She has an iphone but preferred these over air pods!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yep

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre earbuds, they work, and are serviceable until you make one minor mistake like putting a bit of weight on it, scratching it with your nail, having it fall, or just having them in your ear. Then something always goes wrong and now you need to buy a new one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BillClintonReal, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2. We understand how much our customers enjoy using their buds on a daily basis for both personal and professional means. If you have experienced some difficulty with your device, we do offer options in terms of resolving this difficulty, whether the retailer offers a warranty on the device, or you reach out to the Samsung Support Team for assistance with troubleshooting. We also have articles on our website to help our customers troubleshoot at their convenience whether they are experiencing difficulty with the audio, battery, or connection of their device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic quality for the price. We'll never go to anyone but samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product for the price and I would highly recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Wireless Buds Sam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely Color, Perfect Size, Very easy to used Sound Astonishing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Buds2 are a great product. Very easy to use and install, even for someone with little tech experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! My wife loves her new earbuds and barely realizes they are in her ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for a little over a year. They fall out of your ear very easily. They dont hold up to being dropped. The plastic cracked the first time it fell out of my ear. After having them for maybe 6 months the battery life went down. They last half the time they did when I first got them. They have connectivity problems, they randomly disconnect from your phone. You have to put them in and out of the case a couple of times before they will reconnect to your phone. Personally I would never buy these again, I've had cheaper headphones that are the same quality. The only reason I haven't got a new ones is because I spent so much money on these. I'd say the only good thing about these is that you can control them using your Galaxy watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buds, good bass response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great daily drivers. Whether I need to take a call, or just want to chill with my music, they are well rounded workhorses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple ear phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband he is enjoying it it was worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    long lasting!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good! accidentally washed them i. washer and did no get ruined so 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a Christmas gift for my boyfriend. He loves them!!’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on sale and it was a good deal. I have no issues with the product and works how I want it to.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use - no trouble connecting to devices - wonderful sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Different Ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a but more comfortable. Everyones ears are different.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and case design! They dont fall out of my ears at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfecho

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buena compra siempre he comprado tecnología en las tiendas de bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well, easy to set up, what else could you need to know?

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless earbuds. Love the color, fit and sound quality

    I would recommend this to a friend