Customer Ratings & Reviews
- Model:
- SM-R177NZWAXAR
- SKU:
- 6464282
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Ear bud pros 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my husband for Christmas i dont like them but he does! They hurt my ears. Too big! But they fit his perfectly!
I would recommend this to a friendEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds! Better connection than the last ones
I would recommend this to a friendJust bought, no longer works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sadden to write this review because I really wanted to like this product. I was happy the first few days I used this product. But As of today, only about a month and a half since I bought these earbuds, one of them no longer works. It has a beeping sound on the left side. I have not damaged them myself, it one day just didn’t work. I looked into returning the product but it seems I don’t have time anymore. What do you do when you buy a new product and you’re not protected from a faulty product?
No, I would not recommend this to a friendEarbuds purchsed for my son.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the item with in time advertised. Purchased for my son
I would recommend this to a friend- Pros mentioned:Sound quality
Bwst headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones rhey are noice cancelling. I have high anxiety and during fireworks or loud noises i get overwhelmed. I dont with these headphones best purchase ever
I would recommend this to a friend Samsung earpods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty items handled efficently by helpful friendly staff
I would recommend this to a friendEar Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased so far. Blue tooth set up went smoothly.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very easy to connect, charge and use.
I would recommend this to a friendgreat product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i gave this one to my mom and she loves it so much
I would recommend this to a friendEarbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds were a gift for my son. He loves them greatly
I would recommend this to a friendVery good ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than airpods................................
I would recommend this to a friendEarphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for price matching! That is why I got two.
I would recommend this to a friendSleek color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek. Very nice design and classic black. Recommend.
I would recommend this to a friendAverage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker blows out when you use them too much, makes ears sore
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Agraham, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Check out, "How to wear your Samsung earbuds" for some more helpful tips and tricks on getting the most comfortable fit for your ears. We also recommend using the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please also take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your audio quality. If you have any questions for us afterward or if you would like any further assistance, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Samsung Ear Buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds work fine The case on the other hand does not hold a charge. It stopped and when I checked when purchased it's just over a year.
I would recommend this to a friend- Pros mentioned:Comfort
Solid Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good preformance wise. Far more comfortable than my Samsung Pro 2, actually.
I would recommend this to a friend Very Disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Galaxy Buds 2 are a step down from the original galaxy buds and the galaxy buds plus. For me the headphones are did not fit comfortably and tightly like my previous galaxy buds. The spoubd quality is the same which is not a bad things. The big thing going for these is the active noise cancellation, however I did not notice a difference when it was on verses when it was off. In the end I would say avoid these and just go for the cheaper galaxy buds plus.
No, I would not recommend this to a friendBuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these as a replacement to the original samsung buds, the left ear went out on those. Didnt get a full year out of these and the same thing happend. Connectivity is easy, sound is good, used them riding. But definitely dont recommend due to one of the buds going out.
No, I would not recommend this to a friendNot so good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are thinking of buying it for listening to music, I recommend you to look for different alternatives.
I would recommend this to a friendJust okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the other side can't hear me when i use it
No, I would not recommend this to a friend