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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 5,271 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds, great price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. I love the noise cancelation feature. I have a little trouble getting them to stay in if I am doing anything too active.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy Buds2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, we had to return them in exchange for other headphones. They were just not very practical for lots of movement like gym or labor work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality sounds better than the buds +, but the only downside is that you can't control the volume by tapping on the buds when theyre in your ear. Overall, its just amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price they do a great job with noise cancelling and love how small they are

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for the price but unfortunately it didn’t last long before the issue started

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TanishaM, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how frustrating having a new device that is not operating as expected can be. Without knowing what you are experiencing with your device, please reach out to the Samsung Support Team for one on one troubleshooting assistance. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Paired easily with device. Noise cancelling is very good. I'm very happy with my purchase and would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quite an upgrade. like much better than my over the ear Bluetooth headphones. Will be interested to see if they fall out at the gym.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    EHHH

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RETURNED THEM AFTER A WEEK, THEY KEPT FALLING OUT. WOULD RECOMMEND GETTING THE BUD 2 PRO .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ErickV, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important the fit of your device is to you on a daily basis. With all Samsung earbuds you do receive additional ear tips in a variety of sizes, we have a great article on our website "How to wear your Samsung earbuds" to help ensure the buds are placed in the optimal location in your ear, and you can perform a fit test while wearing the buds and connected to the Samsung Wearables App. We are happy to hear you found a set of Samsung Buds that you are pleased with. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Finally cut the cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, they are great for phone calls, listening to music. The ANC is pretty good and the adaptive hearing feature is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    listening to music the earbuds are great, when speaking on phone using earbuds my voice is not very clear but still a good product

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    No more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fig my ears better, but sound. Just need a little more improvement to fig the ears with dropping out. Need more hour time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Present for my son. He didn't like the way they fit. Returned and purchased another brand

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DJD11, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand our customers have a wide range of ear sizes and desire for the comfort of the fit. This device does include additional tips in a smaller and larger size to help our customers find the best fit possible. We also have an article on our website "How to wear your Samsung earbuds" to help you determine the optimal location in the ear for comfort and security in the fit. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. They fit very well. Wish they had more colors. Would definitely recommend if you have an android.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good with one issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work well low profile my only issue is the noise cancellation rings in my ears when i get out of the shower but overall very solid worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great samsung earbuds, love all the control lol

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've forgotten how long I bought these, i am a very clumsy person, so these are built to last too, they pop open when drop, magnet that keeps the case close is strong enough and build to last longer, case, also a bit uncomfortable sometimes when the earbuds are already in, but it takes a while to get uncomfortable, like half of its battery, or more. experimental side is great, i love the fact that you can lower the volumes with these like others headphones or earbuds with volume control.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but got the wrong color case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the buds, but some how my black buds2 came with a case thats white on the ouseside with black on the inside, but not the black case the black buds are supposed to come with?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for the money. I have both the pros and the ones i am reviewing . Both are great just has to fit what you can afford.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not mad, just disappointed.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very happy first few months now on the 5th month and left earbud speaker is toast. pretty disappointed for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent but they don’t stay in my ears like prior generations.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TechJunkie, we appreciate your feedback on your Samsung Galaxy Buds2. We understand how vital the fit of your buds is to your usage and overall enjoyment of your device. If you are still seeking the ideal secure fit of your device, we have a great article on our website to help our customers titled "How to wear your Samsung earbuds" to help with the placement for the optimal fit. If you haven't done so already, we also recommend trying the extra ear tips in a larger and smaller size to see what feels best in your ear for the fit and comfort as well. Lastly, in the Samsung Wearables App you have the ability to perform a fit test when you are wearing the buds and connected through Bluetooth. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone Lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds. The sound is great and when you wear them you can’t hear the outside noise. Thinking about buying another pair.

    I would recommend this to a friend