Customer Ratings & Reviews
- Model:
- SM-R177NZWAXAR
- SKU:
- 6464282
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new buds are ok but i feel that they dont stay in your ear like the other buds .i would have returned them but return date expired.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
SamsungBuds2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you adjust to fit in your ear the way you feel comfortable. They fit and sound wonderful. Still getting use to the touch controls. Very sensitive.
I would recommend this to a friend item defective and supervisor was rude for return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried returning my Galaxy Buds2 after 3 weeks because it is defective. The supervisor, I think the name is Chris, said that it is past the company's return date of 2 weeks. I tried to negotiate with him to allow me a return because I would like to get another earbuds from the store. He shut me down, however, and did not even suggest what to do with the defective item. THE SUPERVISOR WAS RUDE & NOT HELPFUL AT ALL. I SHOULD HAVE ORDERED FROM AMAZON WHICH HAS A 30-DAY RETURN WINDOW. When I picked up the item, I was not informed that BestBuy only has a 15-day return policy.
No, I would not recommend this to a friendGet the pros instead
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound quality. Sounds muffled and when at high volumes it shreiks like its clipping. Get the pros.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Samsung buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very amazing headphones excellent enough to mute all loud noises especially inside of a loud warehouse playing music perfectly.
I would recommend this to a friend Average
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker blows out when you use them too much, makes ears sore
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Agraham, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Check out, "How to wear your Samsung earbuds" for some more helpful tips and tricks on getting the most comfortable fit for your ears. We also recommend using the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please also take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your audio quality. If you have any questions for us afterward or if you would like any further assistance, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Should have waited
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these like a month before the pro versions came out. They are still great but the left bud has been having issues.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Best bang for your buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and the ambient sound function works great. They stay in well provided you choose the correct sillicone tips for a snug fit. Deffinitely recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice..
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but too big for my ears sometimes it irritate my ears but the sounds are awesome.. bought one for my son last Christmas..
I would recommend this to a friend - Pros mentioned:Sound quality
Very easy to setup on my smart phone and tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product that is works very good and it is very easy to setup by the way and the calls and music are crystal clear.
I would recommend this to a friend Helpful
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well 85% of the time. However, I quite often experience weird feedback sounds in both ears.
I would recommend this to a friend- Pros mentioned:Battery life
Decent earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice galaxy buds if you want some reliable and long lasting. Would recommend to buy during a sale time since they are not the best.
I would recommend this to a friend - Pros mentioned:Sound quality
.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color... clear sound. The only part i don't like is that the earbud hurts my ears. I rather stick with my galaxy earbuds plus.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great sound... fit can be odd
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and the app (after updating) works great. It was a little hard for me to get the right fit and positioning. That was probably just me though.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter. Haven't opened them but own some of my own. Mine work perfect. Im sure these will as well.
I would recommend this to a friend - Pros mentioned:Sound quality
So great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great set of buds. Ive tried other cheaper and earlier options- these never fall out, and blow the quality of those options away.
I would recommend this to a friend - Pros mentioned:Fit
The Best Thus Far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had all the galaxy buds. besides the pro 2 & these are the best thus far. None has fitted my ears but these. Awesome
I would recommend this to a friend Easy-going
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slips out of ear easy.. If laying down..keep pushing into ear very loose fix...
I would recommend this to a friend- Pros mentioned:Sound quality
Sound great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great for the price. Nice bass when listening to music
I would recommend this to a friend - Pros mentioned:Sound quality
Great ear oods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound effect and very clear. No interruption from outside sounds or static. Would highly recommend this ear pods ..
I would recommend this to a friend