Customer Ratings & Reviews
- Model:
- SM-R177NZWAXAR
- SKU:
- 6464282
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Is it simply the best?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The more wonderful practical comfortable AND easy to use
I would recommend this to a friend - Pros mentioned:Sound quality
Nice purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and integration with Samsung phone!!
I would recommend this to a friend - Pros mentioned:Sound quality
Ear bud 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome product realy easy to use good sound quality
I would recommend this to a friend - Pros mentioned:Sound quality
Galaxy Airbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As good as Earbuds Pro good quality and clear sounf
I would recommend this to a friend - Pros mentioned:Sound quality
!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. !!!
I would recommend this to a friend - Pros mentioned:Sound quality
Hearing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad i brought them. Quality is excellent....
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Galaxy Buds2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great reviews so purchased these as a Christmas gift.
I would recommend this to a friend Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is hard to adjust it when you're walking and it falls out
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for sending your feedback. We sincerely apologize about your recent experience with our Galaxy Buds2, as you're having a hard time adjusting your buds, and it keeps on falling from your ears. We understand how essential it is to ensure that your buds stay in place while doing your activities. Samsung is continuously improving its services, and please know that your feedback is vital to that process.
You may check this link to guide you on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, you may watch our youtube video for some tips on adjusting your buds for best fit:
https://www.youtube.com/watch?v=Tz0SsORiO-E
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144186930
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Pros mentioned:Sound quality
Great sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds cancelation for phone calls is wonderful!!!
I would recommend this to a friend Broke Three Months In, Best Buy Won't Help
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these buds for three months, I use them probably once or twice a week. The right one has already broken. Best Buy will not help fix or replace them in any way. Samsung requires that I mail them in for repair and potential replacement. For an expensive product to break three months after purchase and the store that sells them to be completely hands off will be instructive in my future electronics purchase choices.
No, I would not recommend this to a friendAn ok product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned 2 samsung earbud prior to this. I lost my last one and had to get a new one. This is the only available in the store that I went to so I just grabbed it. Falls off easily from my ears. And hard to control with the tap, tap double taps etc.
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds dont fit as comfortable as it says it would.
I would recommend this to a friend- Pros mentioned:Sound quality
You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had better ear buds wishing would bought the most expensive ones. You get what you pay for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Stoneyman1, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. Our goal at Samsung is to provide a range of devices to meet the needs, wants, and budgets of our customers. If you haven't done so already, you can always explore the return widow of the store of purchase and see if you can see about options that will better suit your needs. Thank you for being a Samsung customer. -Elizabeth
nice earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Headphones overall. needs improvement with fit.
I would recommend this to a friendBuds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re pretty good earphones with good and good noise cancelling features. The only issue would he the way they fit in your ear. They have a tendency to fall out but by changing the eartips to memory foam the issue was solved
I would recommend this to a friend- Pros mentioned:Sound quality
It's great mostly
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and I love the noise cancellation. It frequently slip out my ears and for some reason after awhile people on the other end say I sound muffled. No mask nothing.
I would recommend this to a friend Don't know
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used this product so i can not te you anything
No, I would not recommend this to a friendItching, Scabbing, Fluid, and Flaking
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for longer uses for about 2 months. Around the 15th last month, I started getting a problem where wearing them (even just for an hour) would lead to flaking, itching, scabbing, and fluid in my ear. Its a common problem for many other people, so its just not worth risking whether you have the same problem but are past the return date like I am.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings GlenG, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your feedback as it provides us the opportunity to improve the functionality and design of our product line. If your skin is exposed to skin irritants or substances that may cause skin trouble (such as soap, sweat, lotion and suntan lotion etc.) for an extended period of time or if you are exposed to a certain environment, a hypersensitive skin reaction may occur. Remove your Galaxy Buds from your ears and consult a dermatologist if the skin where you wear the Galaxy Buds reddens or feels irritated. Feel free to review, "How to clean your Samsung Galaxy earbuds" and "How to wear your Samsung earbuds" if you would like to learn more. Let us know if you would like any further assistance afterward by contacting Support at your leisure. Thank you for being a loyal Samsung customer. - Debra
Samsung Galaxy Buds2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like these earbuds with noise canceling feature; however, can’t give 5 stars because - first they don’t fit as snug as the Galaxy Buds I have and second the are not included on the Samsung App - not sure why they would not include on App so you can boost sound?
I would recommend this to a friendDecent product, lots of defects and issues.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them, they go well with my phone. However, my first pair failed in a week. I can't recommend them, but they've been great. Get a pair of sony buds or air pods. The samsung pairing features don't outweigh the failure of the product.
No, I would not recommend this to a friend