Customer Ratings & Reviews
- Model:
- SM-R177NZWAXAR
- SKU:
- 6464282
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No impressed. I wish they had the ones u wanted in stock
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mike, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We understand our customers have a range of preferences and requirements for their chosen device. Without knowing what features you are not currently loving, we have some resources available to assist you. The full device manual is available on our website to help discover the full capabilities of your deivce. You can also work directly with the Samsung Support Team with any questions or aspect of your device that is causing you frustration. Thank you for being a Samsung customer. -Elizabeth
Samsung Buds 2 are a must buy!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my buds, however, it would be nice if the single bud was sold separately when misplaced. This is the reason why I have purchased these. and I bought 2!!! :)
I would recommend this to a friendFitting not very well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung galaxy buds 2 are nice in design. Problem is they fall out of your ears. I bought this exclusively for sports and VR use but they fall out the ears.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Good buds but fall out
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality, connection, easy to use. Con - fall out when ear gets sweaty.
I would recommend this to a friend Great quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the head phone they will lose connection but will reconnect back. This the second pair the first pair had to return do to technical issue.
I would recommend this to a friendWORTHLESS:
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds are useless. They have no background noise reduction capabilities. When having a phone conversation, the person wearing they sound extremely muffled. I would not recommend these even for children.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Harley, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important your device is to you and we'd be happy to help with the settings and features. We have two articles on our website to help with both the ANC feature and the audio quality during your calls titled "Use Active noise canceling on your Samsung earbuds" and "Use call features on your Samsung earbuds". You can also reach out to the Samsung Support Team if your device is still not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Galaxy buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite color so it was a no brainer that i needed these and theu perform better than my old ones..
I would recommend this to a friendWorks well just needs to fit tiny ears.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, just wish they would stay in my little ears. They fall out each time I've used them. I tried different sizes and still falls out.
I would recommend this to a friendSamsung Galaxy Buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my earbuds. I wear them at work, the gym and any time I want to listen to something clear. I was skeptical, but I'm glad the sales associate recommended these.
I would recommend this to a friendGREAT FOR MUSIC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When making calls the callers could not hear me but good listening buds
I would recommend this to a friendNot For Me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was good but they didnt stay in my ear. Even sitting still they would fall out of y ear. Returned them
No, I would not recommend this to a friendGood Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these Samsung Galaxy Buds2 True Wireless Earbud headphones for a Christmas gift. Gift was liked.
I would recommend this to a friendGreat deal for the price we paid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound, not as good sounding as the previous version but really nice. They do however stay in your ears better.
I would recommend this to a friendHappy costumer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very happy. I was so tired n sore n when i get to the store they brought them out to me n had the color i have been looking for
I would recommend this to a friendThe Fall-out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds don't come with different size ear plugs and they don't stay in place in your ear. They are constantly coming out. You can't adjust the ambient sound with one ear bud in your ear. I really wish I kept my money. The original earbuds are the best.
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't like them that much I'm always told they can't hear me when im wearing
No, I would not recommend this to a friendMs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very clear. The only thing I don’t like is they don’t really stay in my ear. When they start to slip out it will remove Bluetooth mode.
I would recommend this to a friendNeeds improvement.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very tough. Construction is very weak. Falls out of ears very easily.
No, I would not recommend this to a friendWish I had returned these.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to consistently operate without triggering the wrong function. Will NOT stay in my ears. I guess this is a common complaint with these as Samsung widened and tapered the part that in your ear canal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey ChrisK, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We completely understand how important specific features are during usage of your earbuds. With regards to the fit, this device would have come with additional ear tips in a larger and smaller size to help with the optimal fit. You can also take a look at the article titled "How to wear your Samsung earbuds" for the ideal placement for a secure fit. Lastly, you can perform a fit test while wearing the earbuds and connected to the Samsung Wearables App. With regards to the touch settings, if you are wanting to not accidentally trigger the wrong setting, you have a few options including disabling the specific touch setting, you can also take a look at the full device manual, available online, that will highlight the location of the touch pad to help you with uninterrupted adjustments. Please, reach out to the Samsung Support Team if you have any additional questions or continue to have this experience with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my mom for her birthday and she loves them!! Don’t know how to act with them lol. Highly recommend if your an android lover
I would recommend this to a friend