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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 5,271 reviews
  • Rated 5 out of 5 stars

    Great bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well and the headphones are compatible with my Samsung phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SAMSUNG GALAXY BUDS 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds work as intended. Great product for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and sister loced them! So far no complaints from her

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds dont stay in, they slip off. Tried all 3 sizes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy buds review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality,good size,and perfectly sized case.Easy to travel with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. She says they work well and are easy to pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT WIRELSS EAR PHONES.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S GREAT TO USE ANYWHERE. LOVE THEM SO MUCH. WOULD BUY IT AGAIN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great birthday gift. Very soft and has a fast charging to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds Changed my Girlfriends life.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Girlfriend love these buds. She can't see herself going back to wired headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweful, I wish I could say I like them but I don't I hate them. I've had a few of them and they are awful all around.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for sharing your honest feedback about the Galaxy Buds2, Weezy. These buds also have all of the great audio settings you’ve come to expect on Samsung earbuds. There’s Active noise canceling so your music will never be interrupted, and there’s also the Equalizer which gives you full control over the sound settings. Game mode will truly immerse you in whatever you’re playing. And if you prefer using one earbud over the other, you can adjust the right and left earbuds’ sound balance through the Accessibility option. The GalaxyBuds2 includes a new feature called Earbud fit test. This test allows you to make sure you’re getting the best sound. In the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Place both buds in your ears, and then tap Start. The buds will play a short sound and automatically detect if they are being worn properly. If it reports a poor fit, you’ll need to adjust the buds for the best sound quality. We'd like to get some more information regarding what you are experiencing. Please reach out to us at Support so that we can further assist you. -Kelvin Samsung

  • Rated 4 out of 5 stars

    charge not last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the fact, charge go fast. The first on last more time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my mom and she absolutely loves them. a lot louder than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend these earbuds they are definitely worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as an added on deal when purchasing a new Samsung phone. Love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds 2 are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds 2 have been some of the best wireless in ear headphones I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    These are the buds I've been searching for.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every version of Galaxy Buds that have been released to date (except the Galaxy Buds Live). When the Galaxy Buds 2 came out I saw little reason to give them a try because I had the Galaxy Buds Pro. I also was a little frustrated with the Galaxy Buds Pro, I have never been able to them to fit how I felt they should. They always just felt a little off. I tried a lot of things, but still struggled. But I liked the integration with my other Samsung device and the sound quality was really good, just the fit was off. Well I recently lost my Galaxy Buds Pro, and I tried a few sets of earbuds as a replacement, but missed the things baked into the Galaxy Buds line, so I thought that since I had not tried the Galaxy Buds 2 I would give them a shot. I bought them through Samsung, but Samsung lets you pick up orders at BestBuy the same day. Well I got these, immediately opened them and put them in my ears with the default tips. The. Fit. Was. Perfect. I am not saying this will be the case for everyone, too many variables. But the Galaxy Buds 2 fixed all the fit issues I fought with while owning the Galaxy Buds+ and Buds Pro with all the features I want - Dynamic sound setting for the EQ, noise cancellation/ambient sound modes, integration with my Galaxy Tab and Galaxy Watch, etc. Finally for many iterations of buds from Samsung I have the ones that work for me. Plus they cost less than the Buds Pro...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. I have the other version of sansung earbuds as well. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds put my ears are little and have a hard time keeping in love them thou

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't charge after 6 months, terrible buy!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Emma, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2. Your feedback is appreciated as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Samsung earbuds do not turn on or charge" to help resolve what you have described to be experiencing with your Buds2. Let us know if you would like further assistance afterward by contacting Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use - no trouble connecting to devices - wonderful sound

    I would recommend this to a friend