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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 5,271 reviews
  • Rated 5 out of 5 stars

    Fit Well, Sound Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good, and the features aren't too shabby either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    steven was great at helping me select my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some pretty good earbuds. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds pretty Good……… I really enjoy the sound…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung with Samsung the only way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome/Just what I should have purchased at first!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a gift for my husband. He loves them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They wouldnt stay in my ear@

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fidnt care much for these earbuds, they never stayed in my ear even after changing the tips!! They srent as loud as the earbuds I javd previously ( galaxy buds live) I will be returning these and getting something else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality item. Lots of background noise during phone calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take back first set, faulty. Exchanged them, and the second set was faulty also.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I love Samsung products but these not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't stay in my ear they don't stay connected to my phone year works the other doesn't at times I listen all day and they don't have that capability can't get calls on earbuds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate product and rhe best value for tha money....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over rated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality I expected. Alot of times the caller on the other end can't hear me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sensitive skin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy to use and set up. But, I'll will be returning these buds. It breaks out my ears and its very painful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like them. They kept falling out of my ear. No grip at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Galaxy Buds2 True Wireless Earbud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Buds2 True Wireless Earbud Headphones were too heavy for my ear and kept falling out and I had to push them so far into my ear to keep them from falling out, which hindered me from hearing in general.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Universal Fit Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was lower than previous earphones, placement in ear was very wonky, sitting still or talking to someone would cause them to fall out. Overall design is terrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds :)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these earbuds up while on my lunch break on Black Friday, and they have not let me down since. This product features incredible audio adjustment and quality, easy and convenient touch controls, and excellent connectivity so long as both earbuds are close enough to one another. I do not use these earbuds for extended periods of time, but I have never gotten home from school or work without the buds and case all being above 75% battery life. The waiting line for pick-up was a little long (as expected on Black Friday), but it only took about 30 seconds for the employee to bring me my product. Thank you very much, Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and never worked properly. Bought a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Badly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good badly dont buy ..............................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they broke in two months of owning. I would not suggest buying them

    No, I would not recommend this to a friend