Customer Ratings & Reviews
- Model:
- SM-R177NZWAXAR
- SKU:
- 6464282
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Cheap but expensive ear plugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse ear phones ever they keep cutting off, they low asf smh and its too late to return
No, I would not recommend this to a friendSound Quality is very very bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality is very very bad. Not sure, am I received a defective product or not.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Connectivity, Sound quality
Great quality and value for regular folk like me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair of Buds2 and found ease of use, easy connectivity, great sound and convenience. They are 1) feather light, 2) fit well (though as a new buds user it took trial and error to find my way) 3) volume controllable with Google Assistant 4) easy communication with my sister who is in a care home 5) small and convenient 6) cost just $149. I really don't care how these compare with Buds +, Buds -, Buds in between, or whatever. Or Bose or some off brand from China. For those 2-3% who obsess over every atomic particle, these may not be for you. For regular people including me, Buds2 are convenient and provide great sound. I think I spent my money well.
I would recommend this to a friend Disaster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality this is only making me issues Everyone I talk to tell me the don't hear me good ......
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for getting in touch with us. We are sorry to hear about your recent experience with your Galaxy Buds2, as you're experiencing poor sound quality during calls. I know how important it is to have your buds working correctly to enjoy calling your families and friends. To help you with this, I am providing these troubleshooting links below to guide you on the issue.
Poor Sound During Calls:
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
Use Ambient Sound under the "Galaxy Buds2" section:
https://www.samsung.com/us/support/answer/ANS00078084/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144506019
Thank you for choosing Samsung. Have a great day!
^Chrystel
Not so great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very average earbuds. Sound quality very average and calls sound like coming from a bottle.
No, I would not recommend this to a friendBad Shortage.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My left earbud is going out little by little. And I haven't had them over even 8 months.
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not as expected. There are better sounding earbuds out there
No, I would not recommend this to a friendWaste of funds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish i never purchased these. They fall out my ear. It was too late to take them back.
No, I would not recommend this to a friendBuds 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable and the sound is subpar. Voices aren’t clear and outside sounds easily creep in.
No, I would not recommend this to a friend- Pros mentioned:Fit, Sound quality
Nice comfortable buds, sleek design and good sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good buds, even without the tweaks you get with the app. I have an iPhone, but wanted something more unique than AirPods. Sound quality is good, not quite as good as Bose, but it is really good and the design is compact and comfortable. The case is phenomenal. It's small, like a ring box. The buds stay in my ears while running without much adjustment. Overall I'm happy with the Galaxy Buds2 and will use them until they wear out and then probably buy some Buds pro or something.
I would recommend this to a friend DON'T PURCHASE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought these buds would be better than the previous samsung buds...but these are garbage. I don't know what they are making the plastic(rubber( material with...but they make my ear ITCH REALLY BAD..on top of that they won't stay in my ear.. KEEP CONSTANTLY FALLING OUT. for 100 bucks my ear shouldn't itch neither should they be falling out as well!! TERRIBLE EAR BUDS!
No, I would not recommend this to a friendNot for active people
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They Fall off too easy.. not useful for active activities
No, I would not recommend this to a friendPoor quaity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in oct and they stopped changing worst buds ever dont buy
No, I would not recommend this to a friendJust OK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound on these is OK, but not what I was expecting. Returned
No, I would not recommend this to a friendTheir ok...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Bose Quiet Comfort's far surpassed these. I don't like the way they fit in my ears.
No, I would not recommend this to a friendLow quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't put out good sound and the left earbud can't really hear out of.
No, I would not recommend this to a friend- Pros mentioned:Fit, Sound quality
Google ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a great purchase. Sound quality is top tier, they were small enough to look like nothing was in my ear but still snug so they didn't fall out of my ear. My son has had these ear buds for almost a year now and he uses them all the time without any complaints
I would recommend this to a friend Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product doesn't fit well in the ear. It struggles to meet the standard Samsung has set.
No, I would not recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont sit in my ear like i like. They fall put after maybe 10 minutes.
I would recommend this to a friendLose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very smooth and fall down when you do exercise.
No, I would not recommend this to a friend