Customer Ratings & Reviews
- Model:
- SM-R177NZWAXAR
- SKU:
- 6464282
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and good they are extremely reliable and great product
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 stars because they often disconnect. They dont hold a charge as advertised.
No, I would not recommend this to a friendHalf-way
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the other galaxy buds better. They don't stay in my ear and keep turning off
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Meeka, thank you for bringing this to our attention. I sincerely apologize for the inconvenience you experienced with your Galaxy Buds2
not fit your ear properly. Please know that we value your feedback, and we will continue working on improving the quality of our products. Here is a link you might find helpful.
How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144210670
Have a great day.
^Charles
Samsung ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well, however, as with the watch. Recharging is frequently needed.
I would recommend this to a friendear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ear buds were too large for my husbands ears ,,kept falling ut
No, I would not recommend this to a friendWon’t stay in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They will not say in no matter which size piece I use
No, I would not recommend this to a friendEar buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but people complain about hearing me properly when i talk to them
I would recommend this to a friendPoor charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but the battery life and charging quality is poor.
I would recommend this to a friendear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too large for my ears, dont stay in whiole wearing them
No, I would not recommend this to a friendBad fitting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out to easily even after changing the ear pieces
No, I would not recommend this to a friendDo not stay in ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They constantly fall out of my ears. Minimum characters
No, I would not recommend this to a friendFalls out of ear and disconnects when sweating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned within a week. Kept disconnecting while I was outside working on my truck. The sweat kept causing the connection to drop. No matter which tip I tried, the buds wouldn't stay in my ears. And I'm always able to use the Galaxy buds right out of the box since the first buds. Bass was weaker than the Pro as well.
No, I would not recommend this to a friendCrap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man o man I hate how Samsung products quality has drop threw out the years to catch up with Apple BS products. This thing uncomfortable, I've switch the tips as well. THE Main feature doesn't work still which is Hold to Mute in a Phone call. I'll just keep using my OG buds Don't waste your time try maybe the Buds+
No, I would not recommend this to a friendPainful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hurt your ears tried the different attachments and they still fall off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Nunez. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Samsung Galaxy Buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I really expected I was expected more but it's an OK product
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dennise!
Thank you for purchasing Samsung Galaxy Buds2 True and leaving a review here. Congratulations on your new earbuds! We are happy to know that it works for you. We at Samsung only want the best welfare of our customers while using our products. Rest assured that we will continue on improving our world-class products and services.
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144221171
Thank you for choosing Samsung!
-Remie
Ear bud drama
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I submitted a response to thistied to my phone purchase. Please read
No, I would not recommend this to a friendGalaxy 2 earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds, for the price are meh. Wish I didn't spend the money on these.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Fit
Good ear buds, better on sale
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought these ear buds. I really like them. Lots of great features, user friendly, and great fit in my oddly shaped ears. Usually it's hard to find ear buds that fit my ears well, let alone comfortably. However, these are but far the best I've used/found. My only really complaints are: 1) the battery life could be better. For such an expensive pair of ear buds, you'd like the battery would be better. Especially when you can get better battery life in much cheaper models. Speaking of which - 2) the price. I feel like I got a good deal buying these on sale from a competitor for $99. At $149, I feel they are over-priced, but I feel like I got a good product at a good price/deal for $99. If you have a Samsung device or just have trouble finding a good pair of ear buds, I recommend giving these a try!
I would recommend this to a friend - Pros mentioned:Battery life, Connectivity, Sound quality
Great earbuds!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Clear, vibrant sound. No problem with setting up the Bluetooth link with my Samsung phone. Holds a charge well. Displays on phone screen % charge left on buds and charging case. Has at least 2 hours + play on one charge. Love them!
I would recommend this to a friend No
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last. They stopped working within a year....
No, I would not recommend this to a friend