Customer Ratings & Reviews
- Model:
- SM-R177NZWAXAR
- SKU:
- 6464282
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Loss of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont keep a charge or dont stay in my ears at all. Not very happy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for sharing your experience with us. We apologize for the inconvenience if your Galaxy Buds2 doesn't keep the charge and won't stay in your ears. The experience is not what we expect from our customers.
Here is a link that will help you with your Samsung earbuds' battery life: https://www.samsung.com/us/support/answer/ANS00078081/.
Another link you may find useful is this one on how to wear your Samsung earbuds: https://www.samsung.com/us/support/answer/ANS00082785/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144236576
Have a great day.
Melardo
Unhappy Camper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Uncomfortable...hate them! Gave them 1 Star because I had to.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Fit
Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits good in the ear! Last longer then i thought! Will buy again
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Love 'em
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these sound awesome. also love the dual modes- noise cancelling and ambient amplifying or whatever it is called. Also they stay in my ear real well too
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These fit great in my ears and work very well at canceling out surroundings noise!!!!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Samsung accessories
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung earbuds fit my ears correctly and the sound is great. Also i got them at a very good price.
I would recommend this to a friend - Pros mentioned:Fit
Perfect Christmas gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not for me but the person who received them couldn't love them more!! Perfect fit, awesome color and syncs seamless with the Samsung products also owned. Excellent
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Nice product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds provide good quality sound and fit well in your ear.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great sound for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound,fit the ears well and stay in comfortably. Work well with the ap and the price was amazing.
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
5 out 5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really go pair for my fold. Its connects instantly and the sound quality is great.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Worth the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended with good sound quality and good battery life
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
noice canceling muahhhh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the noise canceling and it's very comfortable and snuggled in my ear. batter life could be better.
I would recommend this to a friend Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not abing fan. Felt really cheap i think i would pass
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jmmc,
Thank you for bringing this to our attention. We apologize if this did not live up to your expectations. I understand how frustrating it can be when expectations don't quite meet. We are continuously improving our services, and please know that your feedback is vital to that process.
Should you need additional assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144173805
Thank you for choosing Samsung. Have a great day!
^Chrystel
Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Air buds are good but it's very difficult to stay on
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Samsung buds 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love them..great sound quality. Very durable, and great battery life
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
User
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and comfortable to wear. Keep good charge. Both my husband and I have a pair.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
GBuds Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio, great battery life. Look nice, and easy to carry
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Buds2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great,wished they were louder but still pleased
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work really well, love the different settings of modes for noise canceling amd letting pressure off the ears.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for people with sensory issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality ear buds! I've had sensory issues all my life and my now boyfriend had just recommend me to use these ears buds. They have three mode 1 active noise canceling 2 off so just as they sound normally and 3 ambient sounds which allows you to be able to hear everything/everyone around you while still listening to music. These ear puds has help me a lot with my sensory issues I love being able to tune everything out when I need too.
I would recommend this to a friend