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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,270 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable and efficent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these ear buds. I lost my first pair however I probably could have found them if I had only downloaded the samsung wearable app which can locate them. I have used the successfully with these. I like the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great! Clear as a bell and fit nicely. A good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SAMSUNG EAR BUDS

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these...bought after a surgery that went sideways and my hearing was crazy sensitive. Used the noise canceling feature so I could protect my ears but still go to my daughters basketball game

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit and sound perfect. Easy to connect with my samsung device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but slippery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. My problem is the case and the earbuds are made from super slick plastic. Several times they have slipped out of my hand when I go to pick them up.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, fits great and got them at a great price!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that you can change to ambient sound so you can hear people talking to you without removing the buds. My only concern is that they are a little slippery when trying to manipulate putting them in and taking them out of your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Quality, but Annoying Touch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of sound quality, they are great. I have a Samsung phone and so they are all very easy to connect and change settings on using the app. HOWEVER, I must say, I would not buy these again knowing what I know now. The touch on them is extremely sensitive, so much so that anytime I have to push them or readjust them in my ear, even slightly, the touch goes off and my audio will pause. It's extremely annoying. Even if you try to grab around the edge, it'll go off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings RobertR, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your directness. As you know, you can use the touch area on the earbuds to control your music, phone calls, and other useful shortcuts without getting out your phone. The earbuds’ touch actions are set to single tap and tap and hold by default. To use all the earbuds’ touch actions, launch the Galaxy Wearable app, and tap Touch controls to activate the related features. Lightly tap the touch pad one time for the following options: * Play a track. * Pause a track. Quickly tap the touch pad two times for the following options: * Play the next track. * Answer or end a call. * Place the current call on hold and answer a second incoming call. * Switch between a current call and a call placed on hold. Quickly tap the touch pad three times for the following options: * Play previous track. * Start the current track over at the beginning. Touch and hold the touch pad for the following options: * Decline a call. * Turn the microphone on or off during a call. * Retrieve a called placed on hold after ending the current call. If you would like to share any additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I would definitely recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially wanted to get the newest version, but got this one since they were out. I'm very happy with the results. I have no complaints. It paired easily and the battery is long lasting. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Finally a pair of buds that meet my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds So far. Fit in my ear like a glove and the sound is 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and are way more comfortable than the pros!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Good Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and super cute color. The only downside is they don't sit right in my smaller ears, I do have a daith piercing in one of my ears and that does interfere sometimes with headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality lovw the color and the sales team was super helpful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I’ve used. Only thing is they fall out my ear and I unfortunately lost the left one. Wish they were a little bigger but other than that the sound quality was amazing. I love that they partnered with akg.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Samsung Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great over all media, Charges quickly, charging case fits easly in pants pocket. could use a warning beep when running low on charge, but not that important. Fits comfortably in my ears. I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Nice Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like them. Small and comfy. They fir better then the Buds Pro

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and mic quality. However, the fit wasn’t right for me, and the touch controls kept activating each time I had to accommodate them for better fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear budd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. The sound is awesome. Very comfortable in ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great! But not for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but if you use them while moving around, gym, ect, they fall out really easily, especially if you're sweaty.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth it but be careful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them until i lost them because they fell out its case. The case isnt very secure so make sure you buy a good case cover for it. But it has good sound and i loved the color

    I would recommend this to a friend