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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5270 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 5,270 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Good battery life. Somewhat slow to connect. Unusable tap functions (can't change volume, pause, forward, etc without using handset). Noise cancellation seems to be good. I feel like I'm being told I'm breaking up or I sound like I'm in a tunnel way too often. Should be way better for the money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Eflow000, thank you for your feedback on your Samsung Galaxy Buds2. We would love nothing more than to assist you with the aspects of your device that are causing frustration. You can absolutely use touch settings to pause, go to the next song or start your song again. These settings can be adjusted in the Samsung Wearables App and decide on the use of single, double, or triple tap options. You can review this feature in the full device manual available online. We have two articles available online to help you with the volume and other audio features for your calls titled "No, low, or poor audio quality on Samsung earbuds" and "Use call features on your Samsung earbuds". Lastly, you can reach out to the Samsung Support Team for additional assistance if you continue to have this experience. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than the rest.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly am super stoked on these buds. In my opinion and experience with buying headphones these are the best over many of the others brands I've purchased..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Love the color! Sounds awesome!!!! Super cool that it hooks up to your phone right when you take them out of the case and you can choose one ear bud and leave the other in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thw best ones I have purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 different sets of earbuds and these are an improvement from the rest that i have had. The ambient sound while listening to music is a plus and the music quality is nice if listening on regular mode. I would purchase again as a gift for someone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound, Funky Fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality and I loved having the ability to tune the sound through the app. Very nice. However, I couldn’t get them to stay in my ear. So they didn’t work for running. Too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Touch is weird

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the galaxy buds+ before and the touch on that was way better. These are ok and they sound really good. Noise canceling is great and all. Just wish the touch pad was better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. Stays in my ears mostly but does slip out with exercise. Also doesn't have great call quality. Bought these as a replacement for my other galaxy buds after losing one of them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Noise canceling that works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise canceling feature on these earbuds. You have the option to turn it off through the app if you want to. I have noticed that when I wear them for a long time it will loosen and can fall out. I would not recommended working out in if you get sweaty.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous years model and they were great. These are my preferred ear buds with mu Samsung phone. Sounf great and there are many options for settings!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earphones but get a samsung phone too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth on these earphones drop with my oneplus phone sometimes and it doesn't work very well with a few apps. Maybe this is just a oneplus issue but I wished they worked better for that.. The sound quality and noise cancellation is quite decent and does its job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly and fit my ears perfectly, which is sometimes an issue for me. Like the color too so my boys won't be tempted to 'borrow' them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    very good headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simply put these are great earpieces, my wife did not like the originals for some reason but these she loves except battery life. The sound quality is amazing. She claims the noise cancellation is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not necessarily better than the Buds+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing these to the Galaxy Buds+, there were some nice improvements, but I was surprised that the Buds 2 were not an across-the-board improvements over the Buds+. Improvements: - ANC is definitely a plus. I don't use it all the time because I prefer longer battery life and want to be able to hear things going on in the environment. But when I'm in the zone, it's a great option (and being able to toggle it on with a long press is perfect). - The smaller size and better shape of the case is great. The pill shape of the Buds+ case can be... suggestive in a front pocket Not as good: - Battery life is not as good as Buds+ (even with noise cancelling disabled) - The fit is worse that the Buds+. I love that they're smaller, but they keep popping out of my ears. The Buds+ have a fin that helps them stay put.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EARBUDS

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them the sound is great quality. I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Better than buds pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned my buds pro for these. The fit of these in my ear is much better than the pro (for smaller ears) but still not as good as the buds+. The only reason I am giving it 4 stars versus 5 is the mute mic option during calls is either gone or difficult to function.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones(earbuds) for Samsung Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This work great with my Samsung Phones. Flip the top and it connects. The Find it feature is reliable and gets louder. It works even if only 1 bud is missing. Audio via the Mic was surprisingly clear during calls. Noise cancelling and other features work great. Highly recommended if you have a Samsung phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    My New Favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way these ear buds fit. I can use them all day without them falling out of my ears are causing my ears to hurt. The sound is amazing and the battery life is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound, great fit, bad mic.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is good, the sound is great, and I love using it with the ambience setting on so I'm not shouting at people.... However, the person on the other line says that I sound like I'm either underwater or I'm eating the mic, so I'm not sure why the mic is so bad. Hopefully they eventually roll out an update that will fix that. For the most part I don't really talk on the phone with this, so I guess it's not that big of a deal, however it's pretty crippling when I do get a call.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a pair of galaxy buds with these. The music sound quality is great but when using for telephone conversations i have been told repeatedly that i cannot be understood however i can hear others fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Bud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this bud. The sound is great. My only issue is the left ear piece often pops out of my ear. I can't understand why -- bummer. But, overall, it is a quality bud.

    I would recommend this to a friend