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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 5,275 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth it but be careful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them until i lost them because they fell out its case. The case isnt very secure so make sure you buy a good case cover for it. But it has good sound and i loved the color

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and overall great product. They fit perfectly in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Sound is Good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, overall sound is good. Bluetooth range is good. Long lasting battery!! Only downside when running they , sometimes they fall out. But I guess that just something the happens with wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds for Samsung Users.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't purchase things at full price. I wait until the next model comes out the the previous model goes on sale. Read the professional reviews of these buds, which are based on the price at original release, then add a star for getting them at a price much lower.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality always thing as good. Recommend to all

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Amazing Technology

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were gifted to my mother and she uses them all the time! They easily connect to her phone after the first set up, all she has to do is put them in her ear for them to start working. Amazing Technology.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Quality, but Annoying Touch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of sound quality, they are great. I have a Samsung phone and so they are all very easy to connect and change settings on using the app. HOWEVER, I must say, I would not buy these again knowing what I know now. The touch on them is extremely sensitive, so much so that anytime I have to push them or readjust them in my ear, even slightly, the touch goes off and my audio will pause. It's extremely annoying. Even if you try to grab around the edge, it'll go off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings RobertR, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your directness. As you know, you can use the touch area on the earbuds to control your music, phone calls, and other useful shortcuts without getting out your phone. The earbuds’ touch actions are set to single tap and tap and hold by default. To use all the earbuds’ touch actions, launch the Galaxy Wearable app, and tap Touch controls to activate the related features. Lightly tap the touch pad one time for the following options: * Play a track. * Pause a track. Quickly tap the touch pad two times for the following options: * Play the next track. * Answer or end a call. * Place the current call on hold and answer a second incoming call. * Switch between a current call and a call placed on hold. Quickly tap the touch pad three times for the following options: * Play previous track. * Start the current track over at the beginning. Touch and hold the touch pad for the following options: * Decline a call. * Turn the microphone on or off during a call. * Retrieve a called placed on hold after ending the current call. If you would like to share any additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds they conterble and the sound its amazing

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goid quality earbuds, good sound and easy connection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and updates. Love the noise canceling option. they tend to slip loose out when working. Works with Android and Iphone. I've connected them to my windows computer too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    I love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is in great standard they will last me all day and the box also holds charge for 3 days or more without charging it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver I have the same exact one that I still have from June 18 2021 I loved them and I still use them till this day I bought these as a gift for my wife

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for sports. Amazing sound. I wish that i bought these sooner

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, sounds crispy and decent battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The ear piece

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, the batteries last a long time. Will buy another set in the future

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Buds 2 Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Buds2. I use them for traveling as they have active noise cancelling and are small and easy to carry. I also use them for yard work around the house for the noise cancelling features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent wireles earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent buds with good sound. One of us use them with our Samsung Smart TV so as to not bother the person reading a book and wanting quiet. We use to use bulky head sets!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mediocre sound/terrible for exercise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most expensive ear buds I've ever bought, and by far the worst sound quality. I have a 5 year old pair of $40 earbuds that I use to watch TV at night and they provide concert hall level sound. These Galaxy Buds have a very flat and distant sound. Although I've had no connection issues with them (which is why I had to ditch my last pair), once you start to sweat while running or exercising they need to be readjusted ever minute or so. I don't understand why they make these things out of the slipperiest material possible. I've though about roughing up the plastic with sandpaper, or adding a bit of rubberized material to help them stay in but the touch controls are VERY sensitive and I'm worried that will cause an even bigger issue. I should have spent the extra few dollars and got the Beats...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Samsung Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had earbuds like these before and they are great! The sound quality is good and phone quality is good! I used them every day! Comfort level is very nice and fit in my ears very well!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and quality, awesome connection, mice

    I would recommend this to a friend