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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 5,270 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these buds for the gamer mode to play pvp on pokemon go. Delay is very minimal, and I could easily change audio to tablet and phone. Sound quality is improved also from the original galaxy buds, I'm satisfied with purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the positive feedback, Sugarplum! We love hearing from our happy customers. ^Kayla Samsung

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great buds and awesome app with Samsu g phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds, even for someone who doesnt like them. My wife has tried many others and they all fall out or are way too big. These are cinderella like for her!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Galaxy Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable buds but they fall out and the battery does not last as long as others. I am still satisfied with these bids. They are serving the purpose i bought them for which is to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have worked with no problem. The noise cancelation and clarity are top-notch. I bought them for my mom's mother's day present. She doesn't have any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are amazing. The sound quality is amazing and i really love the ambient sound feature

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on and it wont come off when walking or jogging. Controls are easy to use with my Samsung Galaxy phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my Hisband for Christmas. He says they arw the best ear buds he has ever had. They fit in his ear comfortably and loud enough where he can ignore me!

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 4 out of 5 stars

    Not Bad.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buds, I think that the touch controls are a little hard to do. If they start to loosen in my ears I end up activating one of the touch controls while trying to put them back in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great mother's day gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really enjoys her new Samsung earbuds! She lives the color, easy connection to her phone, and sound quality. She has smaller ears and had no trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Child of divorce

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, the noise canceling is a lil too good. I no longer hear my parents arguing in the other room. :3

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung - Galaxy Buds2 True Wireless Earbud Headph

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds look, feel and sound great. Well made and priced. My wife loves them. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds for androids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wound on them, and on my plane ride it was very nice to watch movies on my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift but I have them in graphite. The buds are a little odd in their tuning but it can be corrected and the ANC is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not terrible, but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great. I don't like the fit in my ear. Will be replacing with the open style of earbuds. The Samsung Wearable app is annoying and will try to connect to any and every Samsung device within 50 ft.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings DanielleB, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2. Your feedback is appreciated as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 aren't fitting correctly, you can simply swap the earbud tips and/or wingtips on your device. It will help ensure they remain comfortable while providing the best sound and call quality possible. Please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve the most comfortable fit for your ears. Also, we recommend using the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you have additional feedback for us or if you would like any further assistance, let us know by contacting Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for noisy environments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and people heard you very clear in noisy environments. But they tend to fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd pair of these. Love them !!! Last ones i had lasted a few years . Hopefully these will too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best earbuds ever!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how comfortable these earbuds were definitely worth the price I would recommend these to someone that's looking for a good pair of wireless earbuds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tap Controls Stop Working

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple years ago I bought these for my husband for Christmas. I have the live earbuds, which I really like, but one another pair. I like my husband's so much, I bought myself a pair. Everything is great on. However I have one big issue with them. For some reason, when I tap the earbuds to pause or whatever, It doesn't work. I have to remove them from the app, and reinstall. They will work for a few days, but will eventually stop recognizing the tap features. This infuriates me because I own cheap ones off of Amazon that work better than this. Samsung, I am a big fan of yours. Everything I own is Samsung from appliances, TVs, to phones, but this is unacceptable. Very disappointed. Please, don't tell me my settings are wrong because they aren't. These are far from being my first set of earbuds and I know what I'm doing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    No control

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love galaxy headphones but I can no longer use them with my apple products. They can be used but the features like answering and being able to set your own default controls is no longer available. Samsung said,”you can use them with apple but you can’t unlock their full potential.” Great sound though. If you have a droid I would totally recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Needs different size cushions for different size ears, but sound quality is really good!

    I would recommend this to a friend