Customer Ratings & Reviews
- Model:
- SM-R630NZAAXAR
- SKU:
- 10514330
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound but connectivity issues with Teams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, but can't connect to Teams which is what I needed them for.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings ElizabethB, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is appreciated. Please take a moment to review, "Restart or reset your Samsung earbuds" to help resolve what you may be experiencing with your connectivity. Let us know if you have any questions or if you would like any further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra
Do not purchase as open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these as an open box item that was marked as excellent. When I received the first pair, they were scratched, dirty, had ear wax in the case, and missing the pieces that go into the ear. None of which falls under the “excellent” guidelines. I went back to the store and exchanged them for another pair. This pair would distort every call a few minutes into the call. Very unhappy with the open box process at Best Buy!
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Mediocre earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds by way of sound quality but construction and durability and crap. Not worth close to 200 dollars
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha TylerL, thank you for taking the time to contact us about your experience using the Samsung Galaxy Buds3 Pro. The advertised Galaxy Buds3 Pro are durable, featuring an IP57 rating for dust and water resistance which allow them to withstand submersion in fresh water up to 1 meter for 30 minutes. Without having any details available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Support if you would like to share additional feedback with us or if you would like further assistance. Thank you for choosing Samsung! - Debra
Nice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these a a gift to replace other Galaxy Buds. The only complaint ive gotten was the battery life of these is much less than the older model
I would recommend this to a friendNoice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just awesome for every occasion. Great buds
I would recommend this to a friendMy samsung headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best samsung headphones ................
I would recommend this to a friendPro buds 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far they are working perfectly. Haven't needed to adjust or return them.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a mother's day gift for my mom , and she is able to use it with ease.
I would recommend this to a friendLove them!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant imagine life without them!! Feels like a huge leap into the future.
I would recommend this to a friendBest ones yet!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones! I came from the buds 2 pro and these are just all around better
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung should stick with Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was what you would expect from samsung. It was good, but the fit wasnt comfortable. It would have been better if they stuck with the buds 2 type design rather than trying to copy airpods. Ultimately returned them in favor of Bose.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings TimF, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you would like any further assistance afterward or if you have any questions for us, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra
Buds pro 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im absolutely satisfied with these headphones major improvement to the galaxy buds pro 2
I would recommend this to a friendSamsung family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Absolutely, amazing product. I would recommend it to anyone
I would recommend this to a friendDon't waste your money on these headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money on these headphones. It's true that they have some advantages, but they are difficult to charge. There are problems with the contact between the earbuds and the headphone case. When you put them on the charge, they start to fail with charging and then with the audio commands. I had Beats for many years, and I will definitely buy Beats again. They last much longer than these plastic ones from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha RicardoV, thanks for sharing your thoughts with us about using your Samsung Galaxy Buds3 Pro. We value your candor as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
Better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are the best.A great upgrade from the old ones
I would recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love these headphones more than my air pods max
I would recommend this to a friendGreat Buds3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great buds with great features!! You wont regret getting these!!
I would recommend this to a friendDecent, if bought new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I picked them up, they didn't come with the medium sized eartips, and the case was super scratched for it to be considered, "like new"
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy BrodyE, thanks for taking the opportunity to share your feedback with us about your purchase of the Samsung Galaxy Buds3 Pro. The advertised Galaxy Buds3 Pro box includes: Buds, Cradle, Quick Start Guide, USB-C Cable, Leaflet, Ear tips. We suggest reaching out to BestBuy Support: (1-888-BEST-BUY) (1-888-237-8289) for further assistance. If you have any other questions for us, please do not hesitate to contact Support. Thanks for being a dedicated Samsung customer. - Debra
Good service from best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and good item im enjoy when i hear my music
I would recommend this to a friendMust get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ear buds work amazing so many features for headphones
I would recommend this to a friend