Customer Ratings & Reviews
- Model:
- SM-R630NZAAXAR
- SKU:
- 10732145
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Design, Sound quality
Tons of Tech, in your Ear
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Galaxy buds3 pro have an immense amount of impressive features, and some impressive sound. They also look about as good as any earbuds can, and are comfortable, even when wearing glasses. Let me first say that these are incredibly comfortable and secure. I typically like an earbud that has an over ear piece to help hold it in place, especially when doing things like playing golf. These stayed secure and comfortable exercising or hitting golf balls. The sound is excellent, it doesn't sound fuzzy or metallic on deep bass, and produces higher and lighter sounds very crisply. I also love the touch controls, I have very sensitive ears, and using physical buttons on most headsets and especially earbuds was very uncomfortable for me. Touch controls alleviate that. The coolest feature of these is the interpreter feature, allowing you to wear these headphones and speak with someone who utilizes another language, and be able to understand what they are saying. It's truly amazing, and feels like the future.
I would recommend this to a friend They fail very quickly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They only worked for me for just over two weeks.And one of the headphones started to sound lower than the other.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there JoseG, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your device. Let us know if you have any questions afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
Return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of battery is not good.. Worst Quality of Battery
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings KunalP, thank you for finding the free time to share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We value your honesty. The Galaxy Buds3 Pro can provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" if you would like to learn more. If you would like any further assistance or if you have any questions for us after checking out the resource shared, please do not hesitate to contact Support. Thank you for being an unwavering Samsung customer. - Debra
1 bud stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in October and With in 2 month one bud stopped working.
No, I would not recommend this to a friendWaste of money!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear bud stop work 3 months after buying. Waste of money. I’ve had cheaper earbuds that has lasted years. Please do your research before purchasing and definitely get a warranty. I’ve reached out to Samsung waited to hear back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations ShanekaB, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your feedback as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If you've upgraded to a new phone or want to switch the devices your earbuds are connected to, you may need to manually restart your Samsung earbuds. This can also help if you are experiencing minor problems, like if the earbuds are unresponsive. However, you can also perform a factory reset with the Galaxy Wearable app. Feel free to check out "Restart or reset your Samsung earbuds" to help resolve what you've described to be experiencing with your Buds3 Pros. Let us know if you would like any further assistance afterward by reaching out to Support at your earliest convenience. Thanks for being a dedicated Samsung customer. - Debra
- Pros mentioned:Sound quality
Good headphones Bad Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works fine. Best Buy is just a snake of a company. I order these head phones and it said it came with a free case and I had proof of it in my order but they refused to give them to me.
I would recommend this to a friend Horrible experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair of this at launch and had to send them in to be repaired within the first 10 days. I was without them for 3 weeks. When I got them back they were okay for a while m, but eventually the right one stopped charging and then they both were having a ton of static. I sent them back to be fixed and it took another 3 weeks to get them back. They are truly terrible and I love Samsung products.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Carlos, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device:
1. Check for debris on the charging contacts inside the case and on the earbuds.
2. Ensure that your case is charging correctly.
3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging.
Feel free to check out, "No, low, or poor audio quality on Samsung earbuds" and "Samsung earbud has a static noise" to help resolve what you may be experiencing with your audio quality. Please reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra
Charging is the problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung should solve the problem before selling! I have been trying to charge my earbuds for an hour after walking. Not the first time, this problem is every day . I wish i could have my money back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Valeria, thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. Please do not hesitate to reach out to Support if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra
Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feeling uncomfortable when using.. ears was like blocking with something heavy stuff
I would recommend this to a friendBrand response from Samsung
Posted .Howdy SharminA, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as we strive in providing the best products with superior functionality on the market. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you would like any further assistance after reviewing the resource that has been shared, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
ya dont need em
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major connection issues, slow pausing and playing as compared to the buds2 pro, and cheap ear tips. I wish I would not have upgraded for this price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ForestK, thanks for taking the time to review your Samsung Galaxy Buds3 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your phone cannot connect to your Galaxy earbuds, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Feel free to check out, "Connection issues with Samsung earbuds" to help resolve what you may be experiencing with your Buds3 Pro. If you’re having an issue with your Galaxy device or an app on your device afterward, you can send an error report to Samsung. This can be done through the Samsung Members app or by using the desired app on your device. Please feel free to take a moment to review, "How to submit an error report for your Galaxy device or app." If you would like any further assistance or if you have any questions for us, let us know by reaching out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer. - Debra
Buy the older version. Save you money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter said charging case stopped working for one ear bud after 4 months of owning these. Never held a charge for as long as her old ones. Disappointed.
No, I would not recommend this to a friendI'm SHOCKED...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a samsung fan i have home appliances and all and the Z Fold phones i got these buds refurbished great price and oeple sat they sound good then it sounds like a robot so i went and got a brand new pair $250.and guess what the person im talking to says they also sound like a robot i want to like them so badly but thats a deal breaker..Samsung..im disappointed looks like they are loosing it..Sad....
No, I would not recommend this to a friendEar bugs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to return the item back for the 3rd time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Earbugs, thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. Without having details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like further assistance. Thanks for being a loyal Samsung customer. - Debra
You wanted a review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flimsy and fragile. Not enough earpieces included for proper fit. No larger earpieces listed by manufacturer. Store staff completely unhelpful on this issue. Item returned for refund. Better quality and better fitting earbuds purchased from competitor. Best Buy has become a joke.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha JohnP, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Support. Thank you for being a staunch Samsung customer. - Debra
Gift card?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has anyone ever got a gift card pls stop trying get reviews
I would recommend this to a friendNot Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is fine, relatively comfortable, but the charging is terrible, half the time it doesn’t charge and then turns off randomly when it is actually charging. The buds are fine but the problems just make it unusable and frustrating to use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings MSouth, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro can provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" if you would like to learn more. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device:
1. Check for debris on the charging contacts inside the case and on the earbuds.
2. Ensure that your case is charging correctly.
3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging. If you have any questions for us or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a dedicated Samsung customer. - Debra
- Pros mentioned:Battery life, Comfort, Sound quality
Six Out of Five Stars
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As the title says, these are some of the best earbuds you can find, especially at this price point. There really isn’t anything negative I can say about them. I wish I could give them more than five stars, and I rarely say that. Sound Quality: These earbuds have excellent sound quality, especially for ones at this price point. The sound is very clear, with excellent highs. The bass is very good, but of course not as good as over the ear headphones. That is to be expected for earbuds. Compared with other ones I have heard; these are definitely up there on sound quality. The volume is where you need it to be. Battery: The battery lasts around 6.5 hours. This was tested listening to some jazz music at around half volume. This can change based on music type and volume. The case’s battery was enough to charge the earbuds 3 times. The case comes with a standard USB-C connector to charge it. Case: The case is very small compared with other cases and can easily fit in your pocket. There is a hinge on the case to open it which is better than other means of opening and closing the lid I have seen. There is an LED which stays on while charging it, so you always know if the earbuds and/or case are charging or if they are done. Many other earbuds have an indicator which goes on when you start charging it but then immediately goes off. You have no idea when they are done charging in this case. Not these! They fit perfectly in the case, and I had no problems placing them in it right away. Comfort: They are some of the most comfortable earbuds. You can hardly even tell they are on, and they remain very secure and don’t feel at all like they are going to fall out. Strangely, the guide that comes with it mentions that there are different size caps to fit different size ears that come with it but mine only came with the ones attached. Luckly, the ones that came with it fit perfectly. Pairing: I did have some trouble pairing them with my phone. The info with it describes pairing them the normal way you would pair any Bluetooth device through the phone’s Bluetooth settings. This did not work even after trying it several times. I downloaded the app for them hoping that would help, and it did. I ran the app, and it walked me through pairing them and I was successful doing this. This is something important to know if you can’t get them to pair. The other strange part was that you have to place the earbuds in the case, close the case, open the case, and press the pairing button on the case. If you don’t do all these steps exactly while trying to pair them through the app, it won’t work. The paper directions and the app doesn’t make this clear. Noise Canceling: The noise canceling is very good in these. It blocks out background noise very well and even blocks out some background talking, something that some other noise canceling systems can’t do. I had the setting in the app set to maximum. Software: The app that comes with it is basic but has all the things that you would need in it. I had no problems installing it or getting them to work with the earbuds. As mentioned before, I needed it to pair the earbuds with the phone. The software has a basic EQ with a few presets, which works well but I found the best sound quality with the flat response. These is a good amount of change you can make for each band. I suppose that is a matter of taste and it is good to have this as an option. You can select ambient sound, but I preferred to just use the noise canceling option. You can adjust the level at which the noise canceling works. I just kept this set at full which worked best for me. As is typical, you can update the firmware through the app. I did this without any problems. Finally, you can run a fit test to determine which ear caps fit the best. Since my earbuds strangely only came with one pair, having this option had no real value to me. I do wonder why it didn’t come with others. Maybe a manufacturing problem? Who knows. Overall: I definitely can’t recommend these enough, and there really isn’t anything negative I can say about them. You get a very quality pair of earbuds for the price point, and they compete with even more expensive ones. Now go and treat yourself to them.
I would recommend this to a friend Worse head phones ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible head phones for the money spent a lot expecting the best but got
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations DominiqueT, thank you for sharing your experience with using the Samsung Galaxy Buds3 Pro. We value your candor as we take every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support for further assistance and/or help with troubleshooting your Galaxy Buds3 Pros. Thank you for being a steadfast Samsung customer. - Debra
You'd be better off letting someone crap in your e
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt go into pairing mode right out of the box no matter what I tried. Samsung support was useless as well
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Cobraspec, thank you for taking the time to reach out and share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your candor as we improve the performance and functionality of our product line. Galaxy Buds are versatile, wireless earbuds that can connect to several devices so you can get your audio your way. Whether you want to connect them to a phone, tablet, PC, TV, or even a smart watch, they have you covered. They can be used for streaming music and podcasts as well as making and managing phone calls. You can also switch the connection between other devices in your home using the Galaxy Wearable app or your device’s Bluetooth settings. Check out, "How to connect your Samsung Galaxy earbuds" to help resolve what you have described to be experiencing with the pairing process. If you would like any further assistance, do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Don't do it
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality one of the tips ripped already and the loud squelch is awful
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mick916, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "How to change the tips on your Galaxy Buds3 Pro" if you would like more information regarding changing out your ear tips. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a treasured Samsung customer. - Debra