Customer Ratings & Reviews
- Model:
- SM-R630NZAAXAR
- SKU:
- 10732145
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Touch controls
No touch controls!! Don't buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good except there are no touch controls to change the volume, music track, etc. The stem is very hard to hold because of a very small triangular design. Makes holding nearly impossible. All the other features are great but because there is no touch control I cannot reccomend these. Do not buy them. Bad design.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mark, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important specific features of your earbuds are to you on a daily basis. The Samsung Galaxy Buds3 Pro do have new pinch features on the stem of your device to pause/play music, change the track forward or backward, and change the volume by sliding up and down. We have available online the full device manual to help you with these features and align the options of settings to your needs. Thank you for being a Samsung customer. -Elizabeth
D0 NOT BUY THESE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are an active listener in all climates and situations DO NOT BUY THESE. I have bought 2 pairs and both pairs have broken. Simply because i work outdoors in climate, or even possibly because i have these poor quality pieces in while doing the dishes. If your hands are even remotely wet, you go to change to song, pause, or do anything via the controls on the earpiece, they will break. The plastic doesnt fit my ear, to the extent i had to buy third party foams that worked perfect. So that was the first pairs problem so i gave the benefit of the doubt. The second pair, same thing. Wont charge after 2 weeks of use. I gave my due diligence with the second pair too, making sure to dry my hands before touching them. Keeping the base far away from moisture. But alas. Still the same thing happened. So im done with any and all of this product.
No, I would not recommend this to a friendSounds fine, everything else isnt
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pinch controls are bad and super inconvenient especially if your working where gloves or with dirty hands you dont want to rub across your cheek, they dont stay in your ear well at all and even if they arent falling out by themselves their protruding stems catch on anything they can to yank themselves out, they're also just big clunky and look bad with bad color choices
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jared, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you would like to share any other feedback with us or if you would like any further assistance after reviewing the resources shared, do not hesitate to contact Support. Thank you for being a treasured Samsung customer. - Debra
Poor quality and even worse customer support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible quality the right ear bud failed to charge after 30 days of normal use deemed unrepairable now they want another 200 dollars to replace them highly recommend you go with any other brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Vgreatthearpy, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your Galaxy Buds3 Pro, but we need more details than we currently have available before we can do so. Please feel free to reach out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra
No good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Total waste of money. Sound quality is sub par, connectivity is sporadic. Not a fan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations JohnR, thanks for taking the opportunity to review your Samsung Galaxy Buds3 Pro. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "Connection issues with Samsung earbuds" to help resolve what you have described to be experiencing with your Buds3 Pro. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra