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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3935 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 3,935 reviews
  • Rated 4 out of 5 stars

    Theyre good but not meant for my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality earbuds, but it doesnt fit in my ears well. So not meant for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought as a gift for my wife & she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older Samsung buds and was a good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds3

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works great I will totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buys

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy ear bud pros are great just like the ppl who work there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds on tthe market that you can buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a gift for my oldest son and he loved them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality isn't where I expected it to be

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud didn't work with the first pair I received. When trying to have replaced, i was transferred to 4 different departments before someone helped me. The second pair I received has a constant buzzing sound in the left ear and doesn't recognize that the earbuds are in place to activate noise cancellation consistently.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DaniellenR, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Also check out, "Use Active noise canceling on your Samsung earbuds" to learn more about using this feature. Feel free to reach out to Support if you would like any further assistance after reviewing the resources that have been shared, please do not hesitate to contact us. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Best Buy Employee

    Rated 4 out of 5 stars

    Not terrible

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird sounding bad noise cancelling and overall bad headphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got mine!!! boy oh boy, this far exceed my expectations. If you have a samsung phone this is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them had air pod before these are way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So lightweight the buds are. It was easy to pick up from the store. The setup required a bit of time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charging issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great except for the charging. Issues with both esrbuds having issues charging

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there MatthewR, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your feedback as we strive to be innovative wile improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you would like further assistance or if you have any questions for us, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Best buy's the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best buy, i always shop with best buy they never did me wrong

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won't buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is inconsistent. A Song will be loud the next one quite. The earbuds fall out nearly evertime I move my hair. I wish I returned them and got a different ear bud.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day AmandaV, thank you for finding the time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Inconsistent volume on the Galaxy Buds3 Pro's often stems from blocked speaker mesh, improper fit, or ANC interference. Please clean your buds thoroughly and ensure a snug fit with correct ear tips are being utilized. Also check out, "How to wear your Samsung Galaxy Buds3 and 3 Pro." Your Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Take a moment to review "All about your Samsung earbuds’ battery life" to learn some tips on charging your battery as well as a few precautions. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Great when they work, mid when they don't

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a 5 star rating if not for bugs. A couple weeks in, the strength of noise cancelling started randomly fluctuating (even though I don't have adaptive mode turned on).

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Alex, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. If you have any questions for us afterward or if you would like any further assistance with troubleshooting your device, let us know by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Bud pro3

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I just wish they made changing the ear tips a little easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall ecperience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and even better protection plan through geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of Earphones for Samsung users.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with samsung and easy to use controls. It just needs better noice canceling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them for a while and still work great no issues

    I would recommend this to a friend