Customer Ratings & Reviews
- Model:
- SM-R630NZAAXAR
- SKU:
- 10864261
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Overall okay product. To expensive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio was satisfactory but the feel and quality of it was cheapy. I returned it. The air pods sound and feel much better with noise cancelling that works.
No, I would not recommend this to a friend Samsung - Galaxy Buds3 Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my Samsung ear buds. It is so nice to listen to books and continue to work or talk on the phone hands free.
I would recommend this to a friendFantastic product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little more expensive than I would have liked, but it's been great product.
I would recommend this to a friendEarbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great qualifying even though they were open box
I would recommend this to a friendAI compatibility issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these with the primary intent on using the real-time translation feature advertised with the product. Unfortunately, the marketing was not clear about which phones it required for this feature, and my Samsung A16 was not compatible so I ended up returning the product. Samsung needs to be more clear about feature compatibility because even the store representative stated that my phone would work with AI (which was incorrect).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Djeung, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Galaxy AI features were first introduced with the Galaxy S24 and are included on the S25 series, Z Fold6 and Z Flip6. As the One UI 6.1 or higher software update rolls out, a range of additional devices will be receiving the update with Galaxy AI. Feel free to check out, "How to get Galaxy AI features on your phone or tablet" if you would like to learn more. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
Great ear phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my galaxy phone havent had an issure yet.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item!! Works like a charm. Id buy it as a gift for christmas.
I would recommend this to a friendGreat Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The moment I got them, in great condition, smooth connection, and overall worth the purchase.
I would recommend this to a friendTemperamental
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds work well until they cut you off during a phone call .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Madtowngirl, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We value your candor as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting. Thank you for being a devoted Samsung customer. - Debra
Samsung buds from best buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of buds. Best buy customer service was very pleasant. I ordered online and pick up same day. Buds were on sale and got a great deal. Very happy with my purchase. Definitely will be a returning customer.
I would recommend this to a friendBuds pro3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to the wideband mic system and AI noise reduction, your voice sounds sharp even in noisy environments. Great for Zoom meetings or calls on the go.
I would recommend this to a friendThese should all be recalled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute dog water. $200 for headphones that have multiple issues is ridiculous. First week they were fine. 2nd week the right ear bud no longer charges. The 3rd week the left one doesnt charge unless plugged into a power bank or some sort of charging port. Not to mention they only last about 3 hours before the battery dies. After 30 days they both dont want to charge. I fully regret buying these and will never buy samsung headphones ever again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Derrek, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. Please take a moment to review, "All about your Samsung earbuds’ battery life" if you would like to learn more about your battery life. If you would like any further assistance, feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra
Great Pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a gift. All I can say is they are used all day for phone calls and music.
I would recommend this to a friendWorth purchasing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise quality and features for these are great, especially if you have a samsung galaxy. Made a mistake and broke them but it was worth buying another pair.
I would recommend this to a friend- Pros mentioned:Sound quality
Not for everyone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, they look fancy, but be aware of battery life. I am a person that I use headphones a lot, and it is annoying that after a few hours it's done. Also, if I wear earrings, it will touch the headphone and that's annoying too. Also, it was very painful in my ears even though I changed the sizes. Not a good fit for me. Pros - sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey AnaU, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "All about your Samsung earbuds’ battery life" if you would like to learn more about your battery life. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." Let us know if you would like any further assistance by reaching out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Terrific earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds better than airpod pros. I love using them at work.
I would recommend this to a friendvery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just like my old airpod pros 2 except for samsung ecosystem so pretty good
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung Galaxy Buds 3 Pro Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for sound but poor quality due to would not hold a charge.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Jandl8182, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Buds3 Pro. We value your candor as we continue to improve our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions for us or if you would like any further assistance, please do not hesitate to reach out to Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra
Batteries not so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life sucks bad. My old FE buds work better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there JohnM, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. If you're experiencing less than optimal battery life on your Galaxy Buds3 Pro, check out "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your device. If you have questions for us after reviewing the resource provided, let us know by reaching out to Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
- Pros mentioned:Comfort, Sound quality
Not Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is fine, relatively comfortable, but the charging is terrible, half the time it doesn’t charge and then turns off randomly when it is actually charging. The buds are fine but the problems just make it unusable and frustrating to use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings MSouth, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro can provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" if you would like to learn more. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device:
1. Check for debris on the charging contacts inside the case and on the earbuds.
2. Ensure that your case is charging correctly.
3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging. If you have any questions for us or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a dedicated Samsung customer. - Debra