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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4059 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,059 reviews
  • Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best pair of earbuds I have ever purchased the quality and all the features makes these well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headphones wish to use the different plastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have issues with their sensors you got to constantly clean them and they're always coming out of your ears because of the texture of the plastic besides that sound quality is really good this noise cancellations really good I would give this a perfect rating but I just don't like how they are always sliding out of my ears

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy OscarM, thank you for sharing your experience with using the Samsung Galaxy Buds3 Pro. We appreciate your candor as we improve the design and performance of our product line. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. The Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." Let us know if you have any questions or if you would like any further assistance afterward by contacting Support. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice upgrade Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and comfort are great. I can hear the difference from the buds pro 2 to the new pro 3.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Buds throw charging errors ALL THE TIME!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They constantly throws charging errors when i place the earbuds back into the case. I would give them a 5 start because overall they have good sound and are comfortable but the frustration of not charging is a real pain. You have to either update or reset them in order to temporarily fix the issue until next time. I would not buy again becaise of this issue! Would of returned but the time frame has expired.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ZackG, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro can provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" if you would like to learn more. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device:
      1. Check for debris on the charging contacts inside the case and on the earbuds.
      2. Ensure that your case is charging correctly.
      3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging.
      Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support.
      Thank you for being a faithful customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, clear, crisp, and highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice excellent sound, the best and price is good, thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Samsung 3 pro fails

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 3 pro- great sound, features I'll probably never use. Remember that the ear is a canal, to plug into it needs to stick into that canal. These buds are like sticking a ball up to that canal and expectingnit to stick in there. They get an F. These and the 3 FE get a fail. They have 3 size buds to try. None go INTO the ear canal to stick, just different size balls. The plastic part the buds stick to is WAYYY too short and IF longer to poke a bud INTO the ear canal then grand, but it is too short, so the buds are a complete fail. Without sticking in they can not get the noise canceling either, pro or fe. I bought the TOZO 20 PRO for $59, the TOZO 20 doesn't have the fancy case at $39. They stick good, 1/4th to 1/2 the cost, try those. I have 2 of the samsung fe, dog ate one and i wanted to get some better. The 3 fe and 3 pro might be, if they stayed in.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Semlohde, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Wearing your earbuds properly is important for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you would like any further assistance afterward, feel free to contact Support. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    5 and a 4… why?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Samsung product I give it a 5 but as an overall I give it a 4. I’m only giving it a 4 because I think the functionality is a little better on IPods but for my Samsung they are definitely the best I’ve used.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent product. Great Sound and noise reduction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product offers exceptional audio fidelity, providing a superior listening experience. The ergonomic design ensures a comfortable fit, and the bass response is notably robust. Loving that!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth it and cheaper than apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great sound. Great charging capacity and ease of use. Only thing is that sometimes it falls out of my ears but i think it might be me putting them in wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WWORK GREAT THIS PRODUCT WORKS GREAT THE HOLDER IS STRONG AND UNBREAKABLE AND I LIKE THE PRODUCT

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, doesn't fall out of ears, clear sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    GET SOMETHING ELSE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a shame. Upgrading from the buds pro, i was excited to start using these. After 2 uses, the right bud WILL NOT CHARGE. I insert the right bud into the case and the case LED just blinks red and gives me a notification on my phone that the buds have stopped charging due to moisture or debris. They're brand new, theres no moisture, and no debris. I used the Samsung Members app to post and search about my problem. Moderators removed my post. Samsung is clearly trying to do damage control as I've seen tons of people with this issue. Its a shame because these headphones are incredible. They fit better, they sound amazing, ANC is top tier, the controls are nice, etc. These would be 5 stars in my opinion. But what good are they if they dont charge properly? Maybe i got a bad batch, but i'm hesitant to try another pair. So if you're reading this, be warned, you may get a great pair that charges, or you may be stuck with dead buds.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha DavidK, thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro can provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" if you would like to learn more. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good The noise cancelation is awsome The look is cool

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These rock. Very good and a must have. Very comfortable. Looks awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Next level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and the clarity of my music and conversations.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earphones the sound quality is beautiful and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Love the noise canceling and the audio!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutly love these headphones. They are very high quality. The noise cancelling is amaxing. The ambient noise feature is amazing. I can listen to music at work and still hear when a customer needs help.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No more irritation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been ising the buds pros since they came out. The rubber they used would give me an ear infection every time i used them. No matter how many times i cleaned them my ear canal would itch like crazy. So when i got these i wasnt sure. They have been fine. I love the led stalk lighting and the sound quality is great. I haven’t tried the other features yet. Happy customer.

    I would recommend this to a friend