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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.5 out of 5 stars with 3919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,919 reviews
  • Rated 2 out of 5 stars

    Not as good as buds pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anc cant handle loud noises and makes popping noises, constantly disconnecting, touch control is better than the pro 2 but still not perfect if you like to wear hats and hoods. Will probably return

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy DonaldR, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "Connection issues with Samsung earbuds" to help resolve what you've described to be experiencing. Let us know if you would like further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the white for me and the black for the wife. They're perfect and I recommend them 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to give thae a try after my M&D MW07 Plus were getting old. Happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! Had the Bose and they just didn’t have all the right Samsung stuff that only Samsung products can give

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too big

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great but were too big for my ears. Even after i changed the size of the plastic thingies.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy SheyR, thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We value your feedback as we continue to make improvements on the design and functionality of our product line. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. The Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding achieving the perfect fit, feel free to review "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you would like any further assistance afterward, please do not hesitate to reach out to Support at your earliest convenience. Thanks for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    The very best & very happy with my purchase 100pct

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking and trying different ear buds for me & when i saw these i said lets give them a try & wat can i say i am super excited with my purchase…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them ! Definitely worth the price..highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Ear companion

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST OF THE BEST. I have used it and loved. It is a great gadget to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love mine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely samsung created the best technology love mine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fluke or Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with the right ear bud not charging when in the case. On charge for overnight, open case and remove the right ear bud and shows 3%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of headphones Samsung has made yet. Just dislike that the design is too close to air pods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung buds 3 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds but case battery life is not so great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing good about these buds is the sound, if ANY foriegn material gets in the case they wont charge at all. When they do charge either the left or the right will/wont charge, this is my 2nd pair same issues. Dont recommend especially for welders

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha JrM88, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions or if you would like any assistance, please feel free to reach out to Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect product, i can't live whitout it, i will buy some for my wife

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, missing additional ear replacements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just missing the ear buds pieces for fitting. Otherwise, works great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you enter the store an excellent job, the attention of first quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it i would buy this over product over and over again noattee how much it cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, i can do anything with hands free, i recommend this buds

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Decent Earbuds Ruined by Firmware & Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst earbuds I've purchased. The form factor is outdated but can easily be fixed with some earbud covers. This is more or less a non-issue that can go away with a $7. Sure, it sucks to have to spend more money to make them comfortable, but if they worked as intended it would be well worth it. The real pain is the firmware which is incredibly buggy. For instance, the built-in software eq that you get in the Samsung Wearable app ONLY applies the eq if one earbud is in. For two, it will disable alltogether. They will clip with no eq boost on volumes well below the safe listening threshold, and the clipping seems to be software guided. The only setting I've found that might cause the issue is sound normalization, which I've toggled on and off for testing. If you turn your volume down to a low level, then hold volume up, you can hear the dampening effect work at a delay between both volume increase and earbud, as the volume will increase in both ears, then the dampening will happen in one ear, then the other after. I've found other mentions of this issue on the Samsung support forums from 5+ months ago, and other mentions on similar forums referencing the issue occurring nearly 10 months back from the date I am reviewing. The dampening effect seems to be reduced when in adaptive mode, but the audio quality in general also seems to be reduced in this mode. Unfortunately, this issue didn't start immediately. Otherwise, I would request a refund & find another option. This is especially painful, given the fact that every feature offered with this earbud is offered with others, including the eq, which can be supplemented with apps in the play store if other brands don't happen to include one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha RussP, thanks for taking the time out of your busy day to share your experience with using the Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung offers a warranty for manufacturing defects in materials and workmanship. When you have the time available, please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your audio quality. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ..............................................

    I would recommend this to a friend