Customer Ratings & Reviews

The sound quality is amazing, and all of the features are handy to have even if you're like me and dont use them often. My only complaint is it's difficult to get the buds to stay in my ears sometimes, especially if im doing something active. Otherwise they're great and im happy with the purchase

You can't beat the sound on Samsung 9ultra buds. Clear and in tune. I now own 4 of these.I just love them I am EXTREMELY HAPPY WITH ALL OF MY SAMSUNG PRODUCTS

Great fit amazing sound and noise cancelation is great

Purchase these earbuds and they work great. Great sound quality and the noise cancellation / ambient noise settings are awesome. Planning on purchasing at least two more sets

I love these new ear pieces which are compatible with my galaxy s24 ultra. Sound and clarity amazing

Good headphones sound good, the only problem is that if you move a lot, it detects how you took them off and the music breaks.

Better than the AirPods Pro 2. Its transparency mode is better, and noise cancellation is improved.

They sound great battery life could be just a little better. But over all they are great.

These buds are so good in sound quality and has many features as well as AI features that I never thought was possible. You can even use it as a hearing aid. An excellent product for sure!

These earbuds have been the best for owning all the samsung earbuds these just have the best audio I can ask for

Great Earbuds, price kinda steep, but they worth it, work flawlessly better than the Apple Ear Pods that I lost

It's very good, bass sound is solid, it's comfortable.

This items have a nice sound but for my is not comfortable to use

Great product, bought as an open box this was previously used did not come with the ear tips but that is probably a good thing considering it was used. The product itself is very good great sound links up to my phone with ease... just wish Bestbuy would inspect the so called open box items a bit more.

The only reason that I shop at Best Buy (instead of purchase through Amazon or direct with a manufacturer) is for the assurance that the product that I purchase will work for a reasonable amount of time under normal circumstances. In the case that something I purchased turns out to be defective, my understanding is that Best Buy would stand by the product they sold, support a loyal customer and replace the defective product for one that works. Best Buy would take on the hassle of dealing with the manufacturer to make things right. Welp, I was sorely mistaken. Best Buy is not the Customer Friendly organization that I thought they were. Last week, I was traveling for work and the Samsung Galaxy Buds3 Pro earbuds that I bought on November 3 of last year (only 9 weeks prior) stopped charging and subsequently working. There were no instances of dropping them or misuse since their purchase. I thought, "It's okay, I bought them Best Buy, they should be able to take care of me and make things right." Fast forward 5 days when I'm back from my work trip. I finally have the opportunity to go to the Best Buy store where I purchased them (Maple Grove, MN) and get this defective product replaced. I was sorely disappointed. Not only would Best Buy not replace them, the manager said that if I paid $50 more for their Best Buy Membership, only then would they maybe be able to do something (but don't forget about the other deals that the membership comes with!!!!). This part I clarified. $50 more to Best Buy, only then would they help me. The manager that I dealt with was also a captain of hindsight reminding me that if I had purchased insurance, he could've helped me. VERY insightful, not at all helpful. I had purchased the last 4 generations of the Galaxy earbuds from Best Buy, all of which still work to this day. Let me reiterate something, I take care of my products. I should not need to purchase extra insurance in case a manufacturer sells a defective product to Best Buy. Best Buy should be there for their customers. This is not about money. The ONLY reason to shop at Best Buy, good and fair customer service, I realize now does not exist. Going forward, I will be purchasing everything directly from manufacturers if that's who I need to deal with in the case of defective product situations anyway. I'm writing this for Best Buy's benefit... I hope Best Buy rethinks the way that they refuse to support loyal customers (I could go anywhere to spend my money) because I'd hate to see more people go through this disappointing experience. I'd love to write more, but the manger at the Best Buy in Maple Grove, MN made it very clear (and again I had him clarify this), even though I bought the defective earbuds from Best Buy well less than 3 months prior, Best Buy will pass the buck to me and I must deal with Samsung by myself to get something that works.

It's as expected. Great for music, calls, and translating conversations.

Was a little nervous buying this product at first, but glad I did.

Good and i the hearing exelant the price was right

Nice sound very good quality nice to operate. Easy to bluetooth.

I love the price and the condition of the samsung pro 3!!