Customer Ratings & Reviews
- Model:
- SM-R630NZAAXAR
- SKU:
- 11252876
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Love mine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely samsung created the best technology love mine
I would recommend this to a friendSamsung buds 3 pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds but case battery life is not so great
I would recommend this to a friendThe very best & very happy with my purchase 100pct
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking and trying different ear buds for me & when i saw these i said lets give them a try & wat can i say i am super excited with my purchase…
I would recommend this to a friend- Pros mentioned:Sound quality
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing good about these buds is the sound, if ANY foriegn material gets in the case they wont charge at all. When they do charge either the left or the right will/wont charge, this is my 2nd pair same issues. Dont recommend especially for welders
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha JrM88, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions or if you would like any assistance, please feel free to reach out to Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
Works great, missing additional ear replacements
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just missing the ear buds pieces for fitting. Otherwise, works great
No, I would not recommend this to a friendbuds pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect product, i can't live whitout it, i will buy some for my wife
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ..............................................
I would recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, i can do anything with hands free, i recommend this buds
I would recommend this to a friendGood job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you enter the store an excellent job, the attention of first quality.
I would recommend this to a friendMy experience with this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this product i have a very great experience
I would recommend this to a friendDecent Earbuds Ruined by Firmware & Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst earbuds I've purchased. The form factor is outdated but can easily be fixed with some earbud covers. This is more or less a non-issue that can go away with a $7. Sure, it sucks to have to spend more money to make them comfortable, but if they worked as intended it would be well worth it. The real pain is the firmware which is incredibly buggy. For instance, the built-in software eq that you get in the Samsung Wearable app ONLY applies the eq if one earbud is in. For two, it will disable alltogether. They will clip with no eq boost on volumes well below the safe listening threshold, and the clipping seems to be software guided. The only setting I've found that might cause the issue is sound normalization, which I've toggled on and off for testing. If you turn your volume down to a low level, then hold volume up, you can hear the dampening effect work at a delay between both volume increase and earbud, as the volume will increase in both ears, then the dampening will happen in one ear, then the other after. I've found other mentions of this issue on the Samsung support forums from 5+ months ago, and other mentions on similar forums referencing the issue occurring nearly 10 months back from the date I am reviewing. The dampening effect seems to be reduced when in adaptive mode, but the audio quality in general also seems to be reduced in this mode. Unfortunately, this issue didn't start immediately. Otherwise, I would request a refund & find another option. This is especially painful, given the fact that every feature offered with this earbud is offered with others, including the eq, which can be supplemented with apps in the play store if other brands don't happen to include one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha RussP, thanks for taking the time out of your busy day to share your experience with using the Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung offers a warranty for manufacturing defects in materials and workmanship. When you have the time available, please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your audio quality. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support. Thank you for being a valued Samsung customer. - Debra
Delivered to Wrong Address
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My problem is not with the product itself, because the earbuds work great. It is with their method of shipping and BestBuy's lack of trying to make sure the customer was satisfied. They shipped through USPS which delivered my product to the wrong address, they have no photo proof to show where they delivered to so it is was impossible to track, but because they said they delivered them they closed my claim. If my neighbor 1 block over (same house number different street) was not honest, they would have has a nice pair of earbuds and I would have been left with nothing but the bill.
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say they are great my husband loves them.
I would recommend this to a friendGreat headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best pair of headphones Samsung has made yet. Just dislike that the design is too close to air pods.
I would recommend this to a friendProbably good, but not what we wanted!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to Best buy to buy some Pixel Bud Pro 2 and they were out. The sales associate recommended these and they probably are decent earbuds but my wife didn't like them so we returned them!
I would recommend this to a friendAmazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There perfect have had all the galexy ear buds and these are my favorite
I would recommend this to a friendAir buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best air buds i have ever owned. No more cheap ones for me.
I would recommend this to a friendSamsung headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product it i would buy this over product over and over again noattee how much it cost
I would recommend this to a friendSamsung ear bugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg you must get a pair wroth every penny make sure you get a pair today
I would recommend this to a friend- Pros mentioned:Sound quality
suprisingly bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.right earbud was a lemon on the first pair which i returned. replacement set also has trouble charging right bud. the buds also will not allow me to get past the terms and conditions window on my galaxy s24 ultra so that i can manage the noise cancelling and other features. the sound is nice, but everything else is unacceptable. will be returning the second set also.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day ANDREWJ, thank you for finding the free time to share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro can provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" if you would like to learn more. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device:
1. Check for debris on the charging contacts inside the case and on the earbuds.
2. Ensure that your case is charging correctly.
3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging.
Feel free to review, "Automatic noise adjustments on the Galaxy Buds3 Pro" to learn more about utilizing your features. If you would like any further assistance or if you have any questions for us, please do not hesitate to contact Support. Thank you for being an unwavering Samsung customer. - Debra